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November 2023 by Annamaria Csapo
Most helpful and friendly staff. It is nice to enter this store, always ca count on smiling people to go beyond the call of duty when help is needed.People who complain about the crowdedness of the store should pay more for her/his services so more realestate may be purchased for the location.
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September 2023 by KFC KFC
prabh was very helpful! amazing experience. much better than fedex
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September 2023 by Allen Murrow
I shipped a package here while on vacation. It arrived late and this UPS store won’t reply to my emails or phone calls to assist with the Amazon return. Seems shady, avoid them.
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August 2023 by Gabriela Sandoval Wolff
I may change my review over time but this is what I think of this place currently.They have hired some competent people over the last little while. I used to dread going here as the level of customer service was incredibly subpar, but the last couple of times I've been there, I was pleasantly surprised. I received great service and was even told to have a good day which had NEVER happened before. I used to get grunts and eye rolls in the past. The new girl and the guy that's balding a bit (Sorry, I don't know how else to describe you!), are always pleasant and seem to genuinely care.
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July 2023 by Geoff Harrison
The young girl at the front desk has a lovely smile that brightened my day and she was eager to help as soon as I walked in. I was having a bit of a bad day untill dropping off my packages here and learning from this super polite, kind and helpful young lady what was involved in the process as I had never done it before had me leaving in a much improved mood. Awesome service with a smile, thank-you UPS and lovely young lady (whatever her name is). I will always be choosing UPS after this positive experience.
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July 2023 by Vince Law
They never care about your parcel going today ! Never come back this UPS again she's playing on her mobile phone all the time staff wasting my time came 4 weeks ago my parcel never shipped warnning!!!!
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October 2022 by Michael Jennings
I arrived and nobody else was there, so service was instant. I had done an estimate through the website to send a large, 60 lb package from Vancouver to Toronto, and was pleasantly surprised to find that it was about $100 cheaper than anticipated! Staff has always been helpful here and they've never lost any of my packages.
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September 2022 by Miki Miki
If I could I would have give you 0 star! I am expecting a very important package, UPS came and left a slip at the entrance at the building, without no calling or buzz. I am home and now I have to wait until Monday! Very unprofessional and low customer service and communication. The shop should have known the name and phone of the driver and the driver should have tried later. I will make sure, I will never use ups and this shop service!
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September 2022 by Robin Jones
Always fast service. Friendly staff. Good street parking. Update: went in today to have some stuff scanned and forwarded. No problem, friendly fast service, good price. Recommend. Update: not UPS store fault, but had to go in to pick up package they said undeliverable as I wasn't home to receive. Liars. Home all day. Not 1st time this has happened. Wont be using UPS anymore
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August 2022 by Enesha B.
Came to store @6:12 pm. Showed closes @6:30 pm. Should be following timings. Becomes inconvenient sometimes when came here driving in rush to only see they closed sooner
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August 2022 by Maksu
UPS is broken, and should not be in service. Do not waste your money with this company.
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August 2022 by Rahim
I went to drop off a package. The girl told me to leave the package on the shelf and leave. When I asked for a receipt she said that they don't give receipts for drop off and when I asked why she said that's how it is. I left and went to another location who they happily gave me a receipt!
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July 2022 by Jeanno Cheung
Scam. The store was dishonest and charged me for a package which I have already paid. Stay away from this scammer if you value your time and money.
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July 2022 by Coley
Not happy. Says the business is open until 6:30. Stopped by to drop off a package today at 6pm and they were fully closed. You cannot close early for your own convenience.
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June 2022 by Retromachine
There's no shame in updating your hours to close at 6pm. It's really more frustrating to get here only to find out that you have already closed for the day.
