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September 2023 by Richard Heller
Sylvie and her team at TPH on West Broadway are amazing! They turned around business cards for me in 48 hours, without a design file just logo and info! I cannot be happier with their service and recommend them highly!
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July 2023 by Gwendolyn Sinclair
Sylvie and her team did fantastic job on our wedding invitations. I visited a few print shops before hers, trying find a good fit, and I’m so glad I held out for TPH. Sylvie gave me some really positive, helpful feedback, that really helped to pull the invitations together. They were fast and reasonably priced. And I felt like I was in good hands the whole way through. I highly recommend this print shop!
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July 2023 by Private User
Excellent customer service from the whole team. Really happy with my finished cards.
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April 2023 by Samantha Fogel
super quick, efficient, clear, and friendly. Thanks for always taking good care of our printing needs :)
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December 2022 by Rodan Gopaul-Singh
Here I was, in Vancouver, 4:15 on a Tuesday, totally out to lunch, needing a poster printed and delivered to downtown Toronto by 8:30 AM Vancouver time the next day. Toronto stores were closed. I called TPH on Broadway and found Sylvie, my new guardian angel. She was so positive, helpful, and 'can do' about my situation, took the time to clearly lay out the details required to make this happen, and followed up a couple of times outside of work hours just to make sure everything was ok. Needless to say our order was printed perfectly and delivered on time in Toronto due to Sylvie's efforts, as well as the teamwork across the country by the TPH team. I've had situations like this so many times before where you get a 'well it's really your problem - you're the one who's late' from companies, but TPH was so incredibly helpful and focused on enabling our success.Thanks to all of you, and especially Sylvie - you have a customer for life!
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December 2022 by Martin Krzywinski
The attention and care to all my jobs that Sylvie and Simon have provided over the years are beyond. Bailed me out a few times, too, from my own mistakes. This print house both cares and knows what it's doing -- a rare combination.
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December 2022 by Tom M
Absolutely incredible last minute service. When a big box store dropped the ball with my order the night before I left on a business trip, TPH turned around with lightening fast same day printing to save the day.Huge recommendation.
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December 2021 by Sarah Soteroff
I was in such a bind. I had an event at 8am on Monday in Vancouver and I wasn't landing from Toronto until late on Sunday. I needed someone to help, quickly! I was so lucky to work with Sylvie, she was amazing! She called me when the first proof I sent wasn't high quality (she didn't have to do that!) she helped me with an add on to my order at the last minute. She was awesome and really made me feel at ease and in good hands. Thank you for your awesome service.
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December 2021 by Stephanie Toth
The Printing House is a fantastic company that I'd absolutely recommend, however I'd steer clear of the Broadway location. I've worked with 2 other TPH branches and found the staff to be super helpful, conscientious, and friendly, but twice now I've had negative experiences at branch 18—jobs not printed as expected, and when I reached out to the manager, she was dismissive and unhelpful.
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December 2021 by westcoastScott
I had a very small order that I needed done quickly, and the staff was kind, thoughtful and courteous even for what was undoubtedly the smallest order they had all month. Thanks for the great service!
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June 2021 by I-Chant C.
I called TPH with a simple binding job to make 3 booklets. Sylvie gave me a quote for time (15 minutes) and cost ($15). Due to COVID protocols, I could not go into the store, but I dropped the pages off and gave them my credit card. They said they would be back in a minute with the credit card, and since I was one block away from another store I needed to go to, I planned to head over there for shopping and come back to pick up when it was done. After 2 or 3 minutes, nobody had returned with my credit card, so I rang the doorbell to ask for it and out came my booklets! So fast and friendly!Going home, I saw that I had left out a few pages accidentally! I contacted Sylvie to see if I could bring it back to be added into the booklet, and she said no problem. I went back and the wait was also only a few minutes, and they didn't charge me for adding the pages! Sylvie was lovely through the whole process, very understanding, and focused on customer experience. Thank you for making this process so easy! I will definitely come back!
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December 2020 by Tara Rafferty
I would 100% recommend The Printing House. We use them for our business and have been consistently impressed with the quality of their work, as well as the speed. We often have last minute projects come up and Sylvie has been so helpful and accommodating - even when throw same-day requests her way! They are very thorough and always follow-up with us to ensure that the product was printed correctly and that we are happy with the results. If you need professional printing, head here for friendly and reliable service!!
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December 2020 by Miss Clemency
Our uniform store has been dealing with the printing house for 9 years. Sylvie is very professional and provides the best customer service. she knows how to do her Job. she provides the best quality work. Highly recommend their store and their work. If I could give 10 stars I would...
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December 2020 by Alex J
When all outcomes look bleak, TPH Broadway comes through! I had ridiculous timelines on numerous items and Sylvie and the team came through every time. Great customer service, super fast, and easy to work with!10/10 would recommend. I’m sure other TPH’s are just fine in Van, but this is the pick of the litter.
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December 2020 by Gracie Qd
Excellent! As a small business owner is super important for me to have the best quality printed material, and I have found it here. I've been using this branch for a few years now to print everything for my business, from business cards to large size posters and banners, and I will continue to do so! Quality and customer service are top notch! Very professional staff and customer oriented, the best!
