-
February 2024 by Dianne P
Love this store it is so wonderful to shop in!
-
February 2024 by Marie To
They seriously lowball sellers :( They do explain why that is (you get a $ amount which is a certain % of that they would realistically price the item at for sale) and I've sold to them a couple of times before. However, I noticed that compared to other shops I've worked with, they offer significantly less $ for the same items.Also, my middle-end items (rejected/low offers at Turnabout) make me more $ at other consignment shops than what my high-end items make me at Turnabout!
-
February 2024 by ryan tierney
I love this place. You never know what you’ll find. Nicely curated , high quality, & fair prices.
-
October 2023 by Rachel P
I had an account here and went to consign a few more items this week. They informed me that they closed my account because I hadn’t been in a little over year. I spent 4 months of the last year in the hospital and then came home with a baby that had been born 3 months early…so suffice to say consignment had not been my focus. I find this rule so bizarre…I can no longer consign with them unless I reopen an account by bringing at least $1000 retail worth of items in at once.
-
October 2023 by Abby Nicole
Their prices are fair enough & they have a good selection of a variety of clothing types. Definitely a go to thrift shop!
-
September 2023 by Gisele
I actually have never had a good experience here. They are extremely picky with the clothes they buy, yet they always have damaged or very ugly clothes in stock. I have never been to a consignment store like this one before. Save your time, don't consign with them.
-
June 2023 by HereForYou
Their selection isn’t the best since it’s such a small store. Also found the staff to really keep an eye on us while browsing/trying clothes on.. maybe they had some negative experiences in the past. Didn’t find anything we liked but it was a good time nonetheless.
-
June 2023 by Joost Maltha
High quality second hand clothes. Lots of choice. Good prices.
-
January 2023 by Lindsay Ellis
Popped in at the last minute today to find a jacket for a job interview. I received the friendliest customer service, especially considering I entered the shop 5 minutes before closing! I look forward to going back (with more time!) to shop there again as the selection available looked brilliant from my brief visit today!
-
January 2023 by Dominik Plempe
Friendly and helpful staff. I love Turnabout. Good quality items.
-
October 2022 by Aleesha T
Had a wonderful experience at this location today. Katie and Xavier were so helpful, super knowledgeable of their inventory and just absolute gems of human beings. The store had a large selection with a broad price range and size selection. Highly recommend for anyone looking to consignment/thrift/second hand shop
-
October 2022 by Lannah Lee
Disappointing. Nice stuff but disengaged employees to busy talking among themselves. Still had summer sale signs up for June & July. Nice to know you offer 50% off during the summer. But it’s almost October.
-
September 2022 by Rachel D'Silva
Excellent customer service and a wonderful collection of items that are decently priced. I was helped by an employee named Sally. She even went around the store picking out pieces she thought I would like. Will definitely be going back for more.
-
September 2022 by Rose mary
I went to Turnabout on Commercial Drive yesterday with a friend and we were blown away by the exceptional customer service and great variety of clothing. In particular, Xavier offered his services as a personal shopper :-) and totally scored on several outfits for us. He went above and beyond what we would have expected. Sally was also very helpful and friendly.Thanks so much for a great shopping experience! We will definitely be back.
-
September 2022 by Monika H
My favourite location has to be on commercial…. The staff is friendly and helpful especially Katie (buyer)?she’s awesome
