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February 2024 by Ayesha Fatima
It was my first time to Turnabout with a consignment. Unfortunately I couldn’t do business as they were only accepting Spring consignment. But it was nice visiting them, the staff was super helpful.
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February 2024 by M
Not a great selection.
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February 2024 by Jade Ryan
I shop at turnabout sometimes, and haven't had issues at other locations, but the one on Broadway across from the Hollywood theatre was not a good experience for me due to one staff member. I wasn't going to write a review but the way I was treated by the one employee was gross. I walked in, and she let me know they closed in 15 minutes, to which I replied, "thanks, that's okay were just here to kill time before our show". She said "oh okay" as if i offended her, and then she LOOKED ME UP AND DOWN, smirked and walked away. I walked right back out of that store with my friend and told my friend about her snobby actions, and the staff member was smirking at me and giggling. I was shocked to see a staff member behave that way in their place of work. I won't be returning to this location, and I am not sure about other locations either if this is the type of staff they hire. Gross behaviour for a grown woman.
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November 2023 by Brandon Bodnarchuk
Store has it all!
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November 2023 by Sophia Zhao
A hidden gem with friendly staffs!
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October 2023 by I’m 头上长角的眯眯眼
Went there last week did some consignments. The buyer were very friendly and fair on the price.Of course I couldn’t help myself walk out there with empty hands, end up bought some clothes from there too.Staffs there were very nice and super helpful. Highly recommend to everyone shop and do consignment there.
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October 2023 by Tim Gelskey
West Broadway location is great to shop at! The layout is easy to navigate and the staff are helpful and friendly. I have found a lot of exciting deals.
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October 2023 by Samuel Sharp
I was very happy with my experience selling items here. There were cool things to buy as well but mostly women's I found. Buying agent Jill was very helpful. I would like to see shorter wait times though I understand that is staffing related. Pricing wasn't very competitive when it came to selling new items, though to be faire they are doing the actual selling work, and as a business need to make a profit.
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August 2023 by Cyrus Lee
This location is terrible compared to other Turnabout shops! I know obviously stock is based upon items brought in, but whoever is choosing the products here has bad taste of what is “stylish” (see photo!) Such a large space with poor selection.
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July 2023 by Emma
The ‘buyer’ is very rude. Standard of clothing on racks outdated and poor condition. I won’t be making any purchases at this second hand clothes shop
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June 2023 by Kathryn Whatley
The cost of living has gone up Soo much and these donated items I find here are very costly that’s not fair when they are donated doesn’t matter if price is still on them once donated considerd used far too exspensive here people want great deals not looking for very exspensive clothes that have been donated even if not used still has been passed down so prices should not be that high you ladies need a reality check
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June 2023 by Sarah Handel
My favorite second hand shop to hit up when I’m in Vancouver! The staff are super helpful and the store is clean and organized
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April 2023 by Ashley Burdo
Worst consignment store I have ever been to. Every time I go to the counter to hand my bag of clothes over, the ladies give me the dirtiest looks and make me feel like I shouldn't be there.I’ve tried to sell my clothes multiple times here - all BRAND name items (aritzia, lululemon, citizens of humanity etc) that are lightly used or brand new with tags on. Never up to their standards meanwhile everything on the racks for sale is complete garbage and outdated. Not sure who they think they are but should really reconsider their clothing standards if they want good items and teach their employees proper customer service.I will not recommend this store to any friends and do not plan on returning
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March 2023 by John W.
Overpriced. Racist profiled me. Employees were openly complaining about covid and restrictions. Highly unprofessional. Alongside this some of their "Designer" items are fake... about 10% of their designer stock is, so watch out.
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March 2023 by Okhshan Sarkari
Great place to find hidden gems and consign your clothes/shoes to make $$. The team at Turnabout is super knowledgeable and friendly. Always a pleasure supporting local :)
