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October 2024 by 승연이
ATM is free. I withdrew money from my checking account of another bank. They didn't charge me for this service. Thanks Vancity! ?
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April 2024 by Gurpreet “Gavan” Gill
I came in for assistance with bank statements... She's told me it's online, thanks.
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February 2024 by hasan mohammad
Not professional stuff. Too long lines and only one counter is working
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November 2023 by Poonnapat “Paxton” Xu
The most accessible Vancity branch!
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November 2023 by Poonnapat Xu
The most accessible Vancity branch!
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November 2023 by Sydney Sisco
ATMs are down again! I need to find a new bank.
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October 2023 by Allan Ye
Amreetpal was very swift on opening my vancity account. Was able to fit me in without an appointment. Only downside is that this branch isn’t open on Mondays, which is very strange for a financial institution. The whole process was smooth, I got everything I needed to be done within 15 minutes. Great service.
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August 2023 by Swoldier Nation
The tellers here are like Robots. Zero emotions, honestly it looks like they hate their job lol ? you work in public and dealing with people/customers all day. At least pretend you don't hate your job. Say Hi say Bye something other than frowning. I get it you can have bad days, but you can't have bad days everyday? Otherwise might well replace them with AI actual robots?Hello this Optimus Prime how can I help you today? Is that all for today? Have a good day now. ?
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April 2023 by Michael C
Gives the impression they are often understaffed at the service counter.
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March 2023 by paula Pratt
Friday afternoon turned out to be a great time for in person service, fast, efficient and great energy!
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February 2023 by Mario Greco
Absolutely pathetic how slow the service is on Monday afternoon of a regular work week. Family day is next Monday, folks! That’s the holiday.I have recently switched my primary financial institution to TD Canada Trust and I have no regrets.Do better Vancity. Losing the Gen Z clientele.
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January 2023 by Ryan Desjarlais (waldo)
Set-up my bank account yesterday, the guy I spoke with was incredibly helpful and friendly. Everything went well.
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December 2022 by Valeriy
I am impressed with Vancity and this branch in particular. I just recently opened an account here and my experience was nothing shy of stellar.First, I was able to book an appointment nearly the same day. After a short phone conversation, I had my accounts ready to go. Then I met with my account manager David Lan in the branch to sign documents. David went above and beyond to explain everything and personally walked me to a teller to deposit money and then to the ATM to set a PIN. Then David promptly replied to my questions via email.Second, when I logged in to the online bank, they immediately asked me to setup two-factor authentication. That's the level of security I expect from my bank. Most banks don't have that and their customers get hacked easily.Third, I've been to the branch a few times already, and both times I had zero wait time to talk to a teller. Malu was very helpful, friendly and sharp. Great pleasure to be working with her.Finally, what impressed me the most was when I submitted a compliment to Vancity through their website, their branch manager Pardip Johal personally followed up with me.Look no further. You will not get a better experience with any other bank in Vancouver.
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November 2022 by Schmog
Always quick, friendly staff, I have no desire to change my home branch.
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October 2022 by Krazzee AZaFOX
Excellent customer service, helpful and gracious. It's always an enjoyable experience which is great since financial issues can be so stressful. Thank you to the staff and management here at Vancoty
