Canadian Tire in Vernon offers a wide variety of items. The customer service desk is known for being generous and kind, with staff who are knowledgeable and remember previous visitors. The store is physically smaller than the Kelowna location but is well organized. Cashiers are friendly and staff are welcoming. The sporting section, especially firearms and shooting needs section, has a better selection than most surrounding areas. The store is fairly clean and provides great service. A customer on crutches received ready parts and quick pickup. The garden center has limited plants and lower priced flowers, and some customers prefer Rona or Home Hardware for better prices. Some shoppers felt pressured when a staff member stood in front of the credit card area. A general manager acted as a personal shopper, moving from isle to isle and offering advice and recommendation, praised for kindness and positive attitude. The store is a good choice for many shoppers.
