-
February 2024 by Shelby
0 stars, terrible customer service
-
February 2024 by Claire
0 stars. Terrible experience. As soon as I walked in for my first time the lady working already gave me an uncomfortable “welcome”. I was in the store for five minutes and under her breathe she tells another customer she thinks I’m going to “shoplift”. After that she comes up to me and tells me she’s uncomfortable, then proceeds to show a picture that doesn’t look like me, saying “is that you”? “ I think you need to leave because I feel you’re going to shoplift” I was absolutely mortified of the assumption. I wasn’t doing anything wrong, I have never been in this store. And I’ll never come back. She came off very aggressive and hostile with poor assumptions. Good job on losing future business ?
-
February 2024 by Rebecca Hennessy
0 Stars. The store owners is hostile and disrespectful. If she wants more business she should get her attitude checked. Will not be shopping here ever again.
-
March 2023 by love yourself
I wanted to take a moment to express my gratitude for the exceptional service I received from Casa Bella Bedding Boutique. They were prompt, professional, and went above and beyond to ensure that I was helped and found exactly what I was looking for. I will for sure be going back to Casa Bella Bedding Boutique for all my future shopping needs! Vernon wouldn't be the same without a store like this!!!!
-
March 2023 by Paulo Mallari
If I could give this place 10 stars I would, I have had nothing but exceptional service and care when shopping here. The owner is so helpful and kind it makes you want to not leave the store!! I seriously recommend if you haven't shopped here you defiantly need to!
-
November 2022 by Lee Onderwater
This lady seems to forget that people have children. She is invariably rude, even though my kids didnt touch a thing in the store
-
September 2022 by Kris Swick
I was in today to do some shopping, as I saw the boutique while walking and was interested. The lady working gave me a look as I entered, then proceeded to follow me closely as I shopped. I went to the upstairs section and watched her run my way, not taking her eyes off me. I was highly uncomfortable, as she was leaving other customers alone to follow me, yelling across the store so that she could answer their questions, as I was upstairs. As I left the store, she spoke to me and acknowledged that she was hovering, saying that because she had other people attempt to steal, she felt she needed to watch me while I was in the store. Her attitude and actions towards me had me feeling extremely embarrassed, unwelcomed, and profiled.
-
December 2020 by Kathleen Ferguson
Beautiful store. Clothing and bedding. My favourite brands - Cuddledown and Revelle. Both Canadian brands and excellent quality. Thank you for the great service too.
