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June 2023 by Cole Wery
Wait times on the phone are insanely long. Today was the second time I’ve been on hold for >20 minutes before speaking to a representative. Ended up going to Lordco, They picked up the phone immediately.
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June 2023 by Joshua Dickau
It’s fine as far as an auto part store goes, just not the most accommodating staff. Felt like I was “inconveniencing” them by asking questions ??♂️
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March 2023 by مستر احمد عمر مُعلم الفيزياء الاول
I want to tell him thank you i park in front of him by mistake and he was very kind with me i am sorry for thatThank you very much
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January 2023 by Kitty Rose
I just moved here and my car crapped out on me. Came in about what I needed I asked some advice, no one was judgemental. Being a woman in an auto parts store, I never really had a good experience. You could probably guess some of the comments, except for Napa so of course I had to give Vernon Napa parts a try!
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December 2022 by Jim Bowes
Got the parts I needed and great service from Will Lewis
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December 2022 by David N
So I'm standing at the counter an hour ago, purchase in hand while waiting a couple minutes for the attendant to finish a phone call. No problem there. As the attendant finishes the call, another call comes in on "Line 2" and rather than make my sale, he takes the second call. It goes without saying that I left my purchase and can't imagine darkening their door again.
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August 2022 by John Mehain
I was required to travel to the NAPA store and prepay for my parts. Unacceptable.
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June 2022 by Michael MacGillivray
This NAPA and it’s sister store in Kamloops are the two best Autoparts stores around. ? The service is awesome because it is clearly well run. ??? I’ve bought at least three hoists off them in the past three years and I go with these two locations because they’re the best. ??? Thanks NAPA Vernon and Kamloops! ? ??????????? ????
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May 2022 by MC-7 Adventures
This is the Best Napa location we have experienced in the chain. The counter staff are knowledgeable, helpful and prices are competitive.
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March 2022 by Tyler Wilson
Always quick! The NAPA branded top-tier items ( "Chassis parts", Gold filters) are OEM quality. The proformer items are good value. Some of the ultra-8 stuff they can get is really good value. My 2002 crv is full of ultra-8 parts from napa.
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March 2022 by Monika Henkel
Rude , I tried my best to explain what I needed and the gentleman ( a term I use lightly ) was extremely rude .
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March 2022 by Steve Francis
Great friendly staff, great pricing.
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March 2022 by James Packwood
Love this place. Friendly and knowledgeable staff makes it a little bit easier to work on my own vehicle.
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March 2022 by Century Honda
Best place to buy hoists and shop equipment! Great service.
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February 2022 by Jordan Jongema
Faster service than the other Auto Parts shops in town. I order from Napa for work and they show up within 15/20 minutes on ordering! Knowledgeable staff and competitive pricing.
