Pivot Rx Pharmacy is reshaping community pharmacy to provide exceptional care at an exceptional price. Reviews note it offers the best service ever experienced, with absolutely amazing and brilliant care. The pharmacists are delighted to provide advice and support, with staff described as excellent, always very pleasant, helpful, and ever so pleasant. They really care about the customer and are a great asset to the community. The pharmacy focuses on everything pharmacy related, providing customized and comprehensive care. This includes one-on-one access to pharmacists in private, individual consultation spaces, a design noted as brilliant for allowing private conversations. Pharmacists take the time to go through prescriptions and supplementals, offering advice and helpful individual consults for understanding medications and interpreting laboratory results. They proactively call patients to manage prescriptions. The team makes transferring prescriptions easy and provides the most competitive prices in town. The business model is community minded, with owners and staff demonstrating caring assistance to community members. Patients express great confidence in the business, are very happy with the experience, and are very glad the pharmacy opened in Vernon.
Absolutely unparalleled service, knowledge and compassion. From Logan the owner and pharmacist to Aman and Pascal and all the pharmacy assistants! Sorry Josh, forgot you on the first one..
January 2026
It’s always a pleasure to visit Pivot Pharmacy. The staff are knowledgeable, friendly and always supportive of my health goals.
December 2025
The pharmacist I saw, Pascal, was very knowledgeable, thorough, and kind. I will come back here again!