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October 2024 by Bobbie McBride
Worst experience of my life dealing with the autobody shop or any business for that matter!! I had an ICBC claim. I hit a deer with my car. They told me first of all the parts that they were supposed to get were delayed, so there was a long wait .Second of all, after I picked up my car, they told me the air conditioner was broken. When I brought it in, it wasn’t working. That was not true!! I had just purchased this vehicle from Ford Vernon a month prior ( they are awesome ) It was working before I brought the car in . After crying hysterically when picking up my car, I called my husband. He’s a Red Seal mechanic and told him what had happened. He told me to leave the car there and he wanted to speak with the owner and the mechanic. After speaking to them and suggesting the things that they need to check out before I leave they caused a big argument and told me there’s nothing they can do .The owner was threatening and not helpful whatsoever very argumentative . I called ICBC to inform them what had happened they told me they will look into it. Precision auto ended up calling me back to say that they will fix it. On top of everything when returning the courtesy crappy vehicle that they gave me, sap from our tree had fallen on the car when it was parked outside our home . The secretary proceeded to call me and harass me of what kind of tree it was all over the rental vehicle. I told her I’m not an arborist and it’s from sap from my tree. I didn’t feel I needed to have washed the courtesy vehicle for all the things that I had gone through. Above all of everything on top of everything else, I left grocery bags in the courtesy car, which I told the secretary I would pick up l. She was outside smoking when I pulled up I asked her if she could grab them for me. She said they’re in the office and I could get them myself; she was so rude. The whole experience was awful. I would never ever recommend this company, even though Ford Vernon recommended them please do not see this company, run from them. They couldn’t even finish the whole body work that needed to be done themselves. I had to bring my car somewhere else that they told me would be on the ICBC claim as well. It was such a horrible experience.
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October 2024 by Sarah
Best place in town
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October 2024 by Karen Royston
Very professional and pleasant repair experience. It would have been nice to have had it fully detailed though.
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October 2024 by Brina Groth
Get place to get your ICBC claims done through. They keep you informed on what's going on, and they get your vehicle fixed in a timely manner. I would recommend 10/10.
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September 2024 by shirley scott
After my car accident this company did their utmost to repair my car quickly and Lindsay was wonderful at keeping me posted and answering all questions I had. A great crew did a great job and I recommend them . Definitely a 5 Star company!!
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August 2024 by sarah wuschke
The absolute best! They went above and beyond with my challenging ford ranger when nobody else would. They worked super hard and helped me through the entire process of getting my truck back!! Can’t thank them enough!!!!
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August 2024 by Denise Stanley
The repair was done quickly, the price was fair, and the final result was beyond my expectations. Highly recommend!
Terry Kotyshyn
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August 2024 by Tiana Aguiluz
Amazing customer service! They were the only repair shop to take my icbc claim and they did a great job. Overall, just a good experience and I highly recommend!
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July 2024 by Rick Langner
BEST collision repair facility from start to finish !!
repair on my truck was perfect and done very timely.
received courtisy car from start to finish
THANK YOU BILL @ LINDSAY you are the best !!
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June 2024 by Kalvin Heizmann
Great company with amazing service! I called in last minute for a time sensitive quote on a vehicle and they got me in the next day! Thanks for all your help!
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April 2024 by Nate Smith
These folks are amazing! I took my Silverado here for an ICBC claim, their admin Lindsay at the front is friendly and helpful, and the work is top notch. Bill the owner has assembled the Seal Team 6 of body work, they prettied up the interior, which in a 15 year old work truck is no easy task, and even replaced the lettering on the tail gate that had fallen off over the years, now that is attention to detail! They also gave me a loaner car, which they didn’t have to do, and helped in dealing with the “wonderful” hegemony that is ICBC.
Highly recommended, this place is everything you want in a body shop. Top marks!
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January 2024 by Dawn Landry
They were polite and fast
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January 2024 by Rory Sproule
Prestige is second to none in our hometown of Vernon.I started by phoning our local ICBC approved body shops. I understand it’s a busy little town but was given the run around and unrealistic time frames from multiple body shops. I then came upon Lindsay at Prestige. She professionally explained to me what I was looking at for time frame and even more had my vehicle in for an inspection the very next day.I went through my pickup with Bill assessing the damage. His skill set, far beyond my own, picked up on the small details I would have missed.They supplied me with a most excellent vehicle while mine was in their shop.After only two days my pickup came home better than before. I even met with one of their apprentices who, free of charged touched up some rust for me.Hats off to the entire staff of prestige collision and glass!Keep up the hard work and dedication team! It doesn’t go unnoticed
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October 2023 by Terry Nazar
Thank you Prestige! We had extensive damage to one side of our truck and needed it fixed quickly for an upcoming move. After getting the run around from several shops, we went to Prestige and were immediately impressed by their professionalism and commitment to helping us. The shop did an outstanding job of repairing the damage and delivering the truck to us well ahead of the timeline. They kept us informed throughout the process and helped us with a rental vehicle while the truck was in the shop.
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August 2023 by Carol Brommeland
Was referred to Prestige Collision by a reputable car company in Vernon. Had a claim to repair my back bumper and so glad we took my car here. Not only did they have my claim accepted but parts ordered and appt made quite quickly. They also provided me with a courtesy car which was a bonus. Picked up my car and was pleasantly pleased with the results. You cannot tell I was hit in the rear and colour paint job matched perfectly! Thank you Lindsey for all your help in making this such an easy pleasant experience!Services: Painting
