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February 2024 by Creative Integrity
My wife and I regularly use this place and support this small local business as they have excellent equipment that is kept meticulously clean and maintained by the owner. Stef who owns this place is awesome, helpful and friendly. She is there regularly now that the much needed staff changes were made for the better.
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November 2023 by Chris M.
Clean, great layout, machines worked great, staff were VERY helpful.Dryers worked a treat. Sometimes, dryers in laundromats are weak (like the one in Bay Roberts). Thus you have to pour coins into them and wait forever.Here? They came out almost too hot to the touch.One negative is the hours. Close at 4:30. Last wash in by 2:30.That is a big negative for me.Otherwise 5 stars all the way.Best laundromat I have ever been in.
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September 2023 by Darrell McCollom
Brian and his crew at Avalon are the very best. I look forward to laundry days. They make me look great. ??
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September 2023 by Jody Francis
Amazing Service!!! Especially Joanne(spelling?) assisted me magnificently with kindness and compassion!!! I’m Shaw btw. Much Gratitude. I Highly Recommend!!!!!
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September 2023 by CD
Every year we come for our camping vacation at Goldstream. And every year, mid-stay, we do our laundry here. Only here. Avalon is clean, bright, and well-maintained. I can feel the ocean air and hear the seagulls through the open door while I sipa coffee and wait for my loads to finish. ?These owners do an excellent job! Thank you!
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August 2023 by Michelle N
I’m genuinely just conflicted with this place, it’s either good service and a good experience or horrible (although last two times Its been the latter).. the owners used to chat with my daughter and myself but last time I didn’t even so much as get a hello (only myself and one other customer there). Instead, I received a glare from (assumably) one of the workers who was with the owner while I was loading my machine, like they were watching for me to mess something up, instead of just offering assistance or making sure I didn’t need any help.IMO, the customer service here needs some serious overhauling as I’ve experienced other instances in the past, particularly with the verbiage and condescending attitude of the other owner.Having said that, some positives; the machines are nice and big, I would say reasonably priced, and the place is well kept.
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July 2023 by Ingrid kuhrt
Very clean, tidy place. Nice staff, on site while open, helpful. Free wifi while there. Good machines, on the newer side. Chairs to sit while waiting for your laundry. It's in the middle of a plaza setting where you can choose to do other shopping if you prefer. Tables to fold your laundry. There's really nothing nothing to dislike about this place.
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March 2023 by K
This is one of the best laundromats in Victoria. Well priced, not usually super crowded, and there are enough machines to keep everyone supplied even when it is busier. Machines and facilities are kept nice and clean, everything seems to work very well, and change is easily available on request. They'll even take debit and give you change in return. On occasion, certain staff can seem a little standoffish when asked for help with change or to pay for soap, but given the nature of working with the public, I can understand the less than enthusiastic responses. Also, they just let you do what you need to do without bothering you or hovering over you as I've experienced elsewhere. Overall, the only place on the south island I'd come to do my laundry. Don't waste your time elsewhere.
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March 2023 by Brian MacLean
Brought my wedding dress in and they did such a great job. I was so happy with everything they did to make me feel valued.
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January 2023 by Rebecca Vandenberg
Never again will I support this buisness. I would strongly advise all brides to stay away from getting their gowns cleaned. I received my wedding dress back, still dirty with grass in the skirt and a plastic bag full of all the sequins that had fallen off my dress in their cleaning process. I am horrified and heartbroken. They would not give us a discount and did not take any ownership for what happened with the dress. Do not support this buisness. Go elsewhere and spend the money to get your dress cleaned more delicately.
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November 2022 by LaVatta Frank
Have three options for washing machine, $15.00 load, $10.00 load and the $3:50 a load, the dryers are very good. The only down fall is they do not allow patrons to use there washrooms but suggest you go to Thrifty's which I do not like because my service is with the laundrymat and not Thrifty's.
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November 2022 by Wayne Morrell
Had a mailbox there for years. Occasionally washed quilts & sleeping bags there. They're always glad to see you, helpfull & have good machines.
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November 2022 by T N.
I'd give this owner a zero if I could. Beligerent and unprofessional nothing like the previous owners. I am never going back. My machine not working went to do one load of washing on a Sunday and machines were full, that I accept. Commented it was a busy day and he was rude. Went back Monday afternoon at 3:45 to do one small wash load 30 min, no dry and was told I could not do a wash as they stop at 3:30 pm, READ THE SIGN!! he says. It says closed at 5 pm. Too much in 2 days. Most machines were empty. I am stunned at how he spoke both days and was unprepared to handle it, esp after major surgery.
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September 2022 by Stephanie Maclean
If you are looking for well maintained machines at a reasonable rate this is the place, if you are looking for a place that thinks its ok to treat the staff like door mats and leave a trail of misery this is not a place to go to. All machines are clean and maintained.
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August 2022 by Jessica Walsh
The owner is very knowledgeable in regards to laundry in all asspects, wasmkimd and ver helpful. Also the machines work excellent, drying was a breeze! Thank-you
