-
October 2024 by Morgan V
My experience with Baja Rosi’s occurred many years ago, during a time of severe financial hardship, and I will never return or support this store again. I became a casualty of their iniquitous, exploitative, and draconian policies. Numerous items vanished due to shoplifting, leaving me to absorb the losses, while authentic pieces were whimsically labeled as counterfeit and tossed out without so much as a word. They can deem anything inauthentic and dispose of it at their discretion. For the remaining items, I was offered a pittance—barely a couple of dollars each.
I sincerely hope others aren’t still enduring such egregious treatment. A word of advice: scrutinize the consigner agreement with a discerning eye. I thought I was well-informed, only to be blindsided by an experience that felt like betrayal by those who lacked even a modicum of concern. You have no say in their security measures, yet when your items go missing, you’re left to shoulder the burden of their failures.
-
September 2024 by Miriam Mandryk
I absolutely love this store! The people are fantastic, very helpful and encouraging, the music is great, and it's all sooooo very well sorted and in great condition, and the prices/sales are fantastic. A true gem! ❤️
-
September 2024 by Marcela Ramirez
Great selection, good service and prices
-
June 2024 by Becki Herriman
Went to drop some things to consign. Was told to put them on hangers. Did so. Before I put 9 of the same item I asked if she would take them. I wont look at them unless they are in hangers. Grabbed my stuff and left.
-
November 2023 by Victoria Nykodym
Always a lovely, calm browsing experience. Everything is sized and in great shape, and they still have changrooms!
-
November 2023 by Barbara McNamara
No emails .no notification.poor communication.
-
October 2023 by Stephanie Clay
Arrived at 10 at open as directed and there was already a line inside. I wait 45 minutes for my clothes to be reviewed and was not allowed to leave under threat of no service from the staff. When I absolutely had to leave I was asked to take my clothes and they would not consider them unless I stayed. Won’t be back. Surprised this store is still open.
-
July 2023 by Moselle Dibdin
Their consignment system doesn't work. It's a waste of people's time. "No appointment is required" yet they're too full to take anything. First visit they weren't taking any more clothes. Second time, we arrived when they opened, and still had to wait over an hour.They want you to look around the shop instead of dropping off and coming back. After having washed and ironed over 30 quality items, they only wanted to take a handful. And don't expect to get the same hangers back. The staff/owner were rude and disorganized. Total waste of time. The shop is filled with over priced junk anyway.I urge you to SAVE yourself the TIME, stress and disappointment and donate to the new WIN Thrift Store in the Rexall complex near Thrifty's instead. Great cause, and a much more positive and rewarding experience than dealing with this 'business'.
-
April 2023 by Kathy Richter
Very disappointed. Many times shopping n bringing in clothes . 69 and lots of work to prepare clothes to bring in , on hangers, 3 trips up n down stairs, 3 trips bringing in the clothes . Waiting around to be finally told my clothes did not smell good n if I would take it all back n clean they did find some things they would take . R u kidding , how insulting!!!! Yes I keep my beautiful clothes in the kitchen . I grabbed my stuff , 3 trips. I will never go back to shop or give them my business
-
February 2023 by Caitlin Little
I love this local business! Great experience as a shopper and consignor.
-
January 2023 by Virginia Grant
ABSOLUTELY ? %Baja Rosie's is my "store of choice" for all my fashion needs !!Diane's expertise in "dressing someone" comes from a heart to see you look your best - in color, style ,flare a heart to see you
-
December 2022 by JayeDee
Always amazes me that this store is still in business ! The staff arehit and miss-somtimes rude and dismissive and other times justluke warm. There is an arrogance here as if they were the only consignment store in town. I strongly suspect that the itemsthey say were sent to charity were in fact sold. Really don't trust them and won't be back again-ever.
-
November 2022 by Shauna Stubbs
Extremely poor service. I don’t mind not being greeted when I walk in, but to not acknowledge me at all is unacceptable. When I found an item to purchase the lady behind the counter ignored me, as she was having a long conversation with her friend. I stood there confused for a while, before I went to the other desk because I thought “maybe this isn’t the till?” Anyways, it was and the lady still never acknowledged me (the other girl left her station to come serve me.) I felt really uncomfortable in this store and I will not be back, nor do I recommend anyone shop here. There are better consignment stores with better prices and service.
-
October 2022 by Meaghan Baskin
Great selection of merchandise with very reasonable prices. So much to look at, there is something for everyone here! Staff are lovely and friendly as well. Save your money and shop here before the mall, it's worth it.
-
August 2022 by Shannon Walker
Amazing owners! She was so helpful and friendly! I am from out of town and loved everything about their store! 5/5!
