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September 2023 by Cheryl Clevett
Lovely store and people!
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April 2023 by Rheana Inaros
customer service is lacking, nothing special, just an average tourism shop.
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November 2022 by debbie lou h
Purchased $248.00 worth of merchandise on Sept 2, 2022. Owner, Simone said she would mail to me in 1-2 weeks. It is now almost 2 months , emails and phone calls later. NO MERCHANDISE HAS BEEN RECEIVED. Unacceptable business practice. Store has nice items and the owner WAS at the time accommodating of my request for shipping. Does anyone know if there is a Better Business Bureau or similar agency to report this? At this point it is theft since nothing has been received and now my emails and calls are being ignored. Advice: if you purchase make sure you take with you. DON'T believe the shipping promise. SO DISAPPOINTED..
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November 2022 by Jemma Villarreal
By far has the most rude employees at a port and not a great selection of souvenirs. It’s a very small store and gets very crowded. I waited outside and my daughter went in to buy a couple things. I watched as an extremely tacky man who wore a jersey and blue baseball cap (no name tag) kept moving the keychain stand while she tried to look. When I asked her about it after she came out, she told me another nice elderly man did come and help her as she tried to look. The rude man gave the meanest looks to most of the customers in the store. If you are not short on time, definitely wait to go into the city to spend your money on gifts. Other shops are much more kind and appreciative.
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November 2019 by timothy kearney
Best giftshop in Victoria
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November 2019 by Joao Cesar Escossia
Fantastic!!!
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November 2019 by Juanjo Villanueva
Brilliant!!! Of all kinds of excellent purchases!!!!
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November 2019 by Veronica Lanier
Absolutely horrendous customer service. Before returning to our ship, we stopped in to browse the souvenirs and possibly a new bag. It was, of course, cramped like a sardine can.We found a bag on the very top shelf that we wanted to compare to another bag that was on the floor. We asked one of the employees if we could take a look at it and she replied, "Only if you're going to buy it." We explained that we needed to check it out before buying it, make sure there are no defects, compare sizes, etc. to which she replied, "I know there's nothing wrong with it." We asked again if we could see it but the employee refused stating it would be too much of a hassle to get the ladder out. Wow. Just wow. So basically their motto is, "You touch it, you buy it." And I thought Canadians were supposed to be the most friendly people. Maybe she was a transplant.
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November 2018 by Sylvie Lien
Lots of souvenirs to choose from but a bit cramped.
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November 2018 by Frank Goral
Amazing places with plenty of items. Knowageable, professional, courteous and helpful staff. Great lady stop on way back to the ship. Great prices.
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November 2017 by John Appleseed
Seems the manager can work on her people skills.
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November 2017 by Jayda Lowery
You walk into a nice cozy environment, with friendly and knowledgeable staff. It can get very busy whenever a cruise ship is leaving so be sure to get there early or be prepared to face the crowds. That being said the cashiers are speedy so you'll never be in line for very long.
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November 2017 by Scott Plunkett
They have loads and loads of different types of gifts. They are very friendly and will help you if you need it. It does get very packed so get there early.
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November 2017 by ashley hebdon
The manager is great, fun, cool and nice she handles people very good and the people that work there are welcoming
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November 2017 by Rory L Keewatin R (Rory)
Well stocked store with some very interesting items for a surprisingly reasonable price for this tourist town.
