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August 2024 by AlongcameaWolf
These guys handled my vehicle like it was their own. After three days I got my vehicle back handling like it was brand new again. The front end work makes it look brand new again. They even did some detail work inside the vehicle for me. Could not have asked for a better experience. Thanks team.
- Jeep Grand Cherokee Limited ??
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May 2024 by Mark Craddock
After a minor rear end accident Boyd replaced my rear door. The job was not aligned properly after the repair even though the alignment was not affected by the accident. They attempted to repair it 3 times. Each time they blamed it on the the glass being reinstalled crooked, the replacement door was faulty and finally they just could not figure it out. I took it to ICBC who in turn had me take it to Wheaton Chevrolet. They had it repaired in just a few hours and the manager there told me that he could not figure out why Boyd struggled with it.
The stories I was told about the struggles they had repairing it were not true. It was evident to me that there was no quality control at this location and I suspect there is a high turnover of employees. I think the manager there is in the weeds and not in control of the process and the employees that remain are not trained or qualified to be working on cars.
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April 2024 by D L
Quick doesn't mean quality. Large corporations don't care. Orange peel paint, subpar repairs. An independent ICBC adjustor will have to reinspect my vehicle so I can take it to another shop. Take your time and money elsewhere.
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February 2024 by Graeme Campbell
Boyd is a fantastic place to take your car for any body work or repair. They're communicative, quick to provide an estimate, and work closely with ICBC to make the entire experience seamless. Absolutely recommend.
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January 2024 by Walter Trevor Eldridge
The team at Boyd Auto Body went above and beyond. This business really made me feel like family. If you went anywhere else you'd be doing yourself a disservice. Thank you so much to everyone at Boyd Auto Body.
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January 2024 by ken Jolley
The staff at Boyde were friendly, accommodating, and fixed our vehicle window as scheduled and on time
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November 2023 by Greg Redding
Awesome customer service!
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October 2023 by Supreme Master (Isotroproprilik)
These guys are awesome! Great front desk person and the folks working behind the scene.
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October 2023 by Kurt Loewen
Grateful for you to take the time to answer a concern!
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October 2023 by Z Abdi
It's ok
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September 2023 by Krista Wansbrough
Boyds was so easy to deal with after someone hit my car. Front office staff were lovely and I really appreciated them keeping me updated when I had to wait a bit when dropping off. Awesome customer service all around. My car looks great.Service: Body & Trim
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September 2023 by Philippe Bonneville
Despite a very tight schedule, Mami gave me an appointment to fit my needs. She also provided an update and made everything possible to get my car ready as promised. They did an excellent work and were very friendly!
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September 2023 by Shane Gutenberg
Huge shout out to Peter and his wonderful staff. After my car window was smashed while in Victoria on vacation, they were able to get my car in and window replaced on very short notice. They were very helpful and saved us a lot of hassle. Not only did they fix the window but did a very good job cleaning it inside and out.
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September 2023 by kayla nugent
I would highly recommend you take your business elsewhere if you’re looking for a body shop. The folks here are highly sexist, I had to bring my husband to get them to take me seriously and complete the work that ICBC paid them for. Not only are they sexist, but they’re a bunch of crooks. They tried to get me to pay out of pocket for things that are covered by my insurance, as I wasn’t at fault for my accident. When I spoke to ICBC about this they were appalled and they dealt with it on their end. The estimator used the phrase “that’s suspicious….” when I explained what I was dealing with. My bumper was improperly aligned, they admitted to attempting to “double sided tape” by emblem onto my car, and they painted my grill and emblem holder the wrong colour, which was ultimately fixed after 3 attempts. The manager was very defensive and strange when confronted about it, and refused to admit to the mistake of painting it the wrong colour. After bringing it in 3 times for a simple front bumper repair, it’s arguably worse than before I started the repair process. Be diligent and wary if you’re currently dealing with them, and sadly, especially as a female.
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September 2023 by david isbister
We were on a tight time frame for a family vacation. They were fast, friendly, and reliable. Paint and body work are excellent.
