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October 2024 by The Will Herd
They are AMAZING! So patient and helpful. Fantastic job as well. I will be back!
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September 2023 by Alexandria Ross
Beautiful job. The gentleman who helped me explained the quality of the poster I wanted framed was practically newsprint and how he could help preserve it. He was realistic with time frames for getting the framing done. It came with bonus glass care instructions and made a perfect anniversary gift!
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August 2023 by Elizabeth Kenyon
I have taken over 20 pieces to Matt (everything from vintage posters to postcards) and he has never failed to produce a beautiful work of art which I am proud to display. Matt takes great care to ensure every detail is right so the finished result is perfect. It can sometimes take a few months to get a piece framed, but this is due to the high demand for quality work! Matt's original paintings are also exquisite, and showcase the beauty of Vancouver Island.
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August 2023 by Paleah Moher
I rarely write reviews but I feel that I need to here. I wish I knew. This place is probably ok for those who have a clear vision of what they want and aren't framing important art.When I first brought in my original print for framing, the person helping me ran his hands all over the print. I would never do this. I brought the print in carefully sandwiched between boards and wrapped. It bugged me, and I wished I said something then but I just assumed he knew what he was doing.I paid in full and was then told it would be 1.5 months.After 2 months I called to see if it was done. They said sure, come get it tomorrow. I wondered why they waited for me to call before framing it.When I picked it up there was a clear finger print smudge on the bottom corner of the print. And there were two other lighter finger smudges on the top corners of the print.I inquired about the smudges and was told that they were from the artist. Not having any documentation on the state of the print before handing it over, I didn't know what else to do so I left it as is.It still bothers me that I didn't speak up about the way he handled the print, and that I didn't take pictures of the print before handing it over. I have no proof of anything and am not 100% sure it was his fault. But I am sure that the whole experience left me wishing I went somewhere else. :(His advice also didn't look good at all. He recommended matching the mat to the print paper colour. It looks awful.
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June 2023 by Judy Maac
Matt has expertly framed the two oil paintings that I brought to his store. The artist, my grandmother Eugenie Rowell, would be thrilled to see her work displayed to perfection. Matt spent considerable time working with me to select frames that perfectly complement the paintings. What spectacular results! Thank you Matt.
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December 2021 by R Morgan
Matt the owner is very knowledgeable and walks you through the process and options open to you. Lots of local artists work on the walls, and some of his as well(John Lennon).Wonderfull paintings displayed on old easels. He even has a coffee maker for client on offer.They are renovating within the next month and will be changing the name. Located next to the Shoppers Drug Mart. Parking right out front.
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November 2020 by Adriel Baker
Awesome people ! Thank you so much ☺
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November 2019 by Joseph
Super helpful, friendly staff.
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November 2019 by Don Campbell
These people are the experts in their field.
They know what they are talking about.
Their recommendations are invaluable as are their skills in framing and design. Very Reasonably priced for such quality work.
Service is excellent and ready when promised.
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November 2018 by Alexandra A
Best place to get custom framing by very knowledgeable and friendly people. The prices are pretty good too.
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November 2018 by Carol Ann Johnson
Great service on the framing we had done. They are experts in what they do and don't mind spending the time to get it right. They also listen to the customers' preferences. Love the retail they have as well with many local artists.
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November 2017 by Gare hagustus
Took a family heirloom pastel art piece there to get framed. They left a hair under the glass so we had to take it back. Then we get it back and the glass is scratched. So took it back again. Now the new glass is scratched......They have poor lighting in there and can't see the imperfections in the glass. Was told we can take it back but it would be the last time. We are taking it somewhere else as we do not think they are competent. We paid $311 for the framing for stress and waste of time.
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November 2017 by Betty Wright
I wouldn't go anywhere else!
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November 2017 by Brenda Byrne
The two owners of this shop (now in Royal Oak and open on Sunday) both spent lots of time with us in assisting us to choose a beautiful frame for the painting we bought while on vacation.
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November 2016 by Raeanne Pearce
The staff here are so lovely. I dropped off a poster to be framed a week before the holidays and while I told them it wasn't a rush (it wasn't a gift) they had it ready to be picked up before the Christmas break. Thanks for the great service!
