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February 2024 by Michael Crouch
Don’t shop, at least don’t try returning an item. My wife purchased some items from Canadian Tire. She asked me to return the items and gave me her credit card. I went to return the items to this store and I was told they would not let me return the items unless they could look at the credit number on my wife’s Apple Watch or iPhone because she paid via tap. I had my wife’s credit card but that wasn’t enough for them, they simply said it is our policy. So instead I went to another Canadian Tire location and returned the items without an issue and without them asking to see my wife’s Apple Watch or iPhone. Poor customer service Canadian Tire Royal Oak.
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February 2024 by Chad Duggan
I booked an appointment for a new battery. Showed up had a quick discussion with the guy determined the battery the was on the medium high price scale was best for my truck. He could have tried to nickle and dime me but he was pretty honest and they did it in no time at all. I use them again as well as I would recommend them in the future.
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January 2024 by Orange
Their manager told me I only needed to replace one tire before I pay，Then she told me need replace 2 tires，After I pay She Told me I need 3 more. And she install installed it without permission and told me I must pay.But the stuff was told me I can return if I don't have it. And very expensive one tire plus tax is nearly 500. I went to anther tire shop it's only cost $195+ tax.
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January 2024 by C. D.
Beware of online information on in-stock items. More likely than not, something stated as being at the store will not be available. Always phone to verify the item is in the store before driving there or even ordering online.
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January 2024 by Chloe B
They threw away the old tire without my permission. I don't think it's legal.
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January 2024 by Erin Rautenstrauch
Autoservice department were friendly, although are poor at their jobs. I went in with knowing what the tires that I was wanting and when I went to purchase they went to the point of insulting by saying "friends don't let friends buy falken". Although I have ran the tires with my previous set fine, they told me that the Kumho tires were significantly better. I figured I would atleast give them a try, but after the first use in the terrain that I drive in I felt grossly under confident in their performance, to the point I feel unsafe.
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January 2024 by Dustin Downs
What a hellish customer experience. You couldn't pay me to go back. The aisles are so tight that you can't see everything on the shelves or barely pass people. Everyone working there looks like they'd rather get stabbed with a fork than be there. Hated every second of it.
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January 2024 by Hector Parodi
Good prices, good variety, good service. Complies with 3b
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January 2024 by Christopher Smart
Love Can. Tire... great home and garden center... lots small appliances and kitchen goods. A great all around home shopping store!
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December 2023 by Question Reality
Shannon Steven Tom(you're the best Tom, cust service) Sarah is SO great, Mitchell is the pro's pro mechanic!!, are an incredible team!!! This THE BEST MECHANICAL service of ANY OTHER C Tire location! I go here, 15 min drive away, though I live just a few blocks from another C Tire location!! I won't name substandard locations of 'supposedly fancy auto repair shops', just be sure THIS team at CANADIAN TIRE SERVICE is some of the best prices and mechanical skill you will find in the GVRD !
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December 2023 by David Collins
I went there over the weekend to get a towel rack. Asked an employee where those would be. They just stood there silent, not even working.
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December 2023 by Rob McLaren
I think it's much better than it used to be.
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November 2023 by S D
Their online inventory is consistently wrong. On three separate occasions I have called and asked for a “visual check” as instructed. Staff don’t bother to actually visual check (just go off inventory). Product isn’t there and it’s a waste trip.
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November 2023 by Harkirat Kaur
It's great working here ??people are so friendly.
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October 2023 by Amy C. (amYKins)
I have been using this auto shop for over five years now. They always do an excellent job and the staff there are so lovely. Shannon was extra helpful today and I just wanted to give her a shout out, because she deserves it. I wish I knew the other gentleman that worked the front desk, because he has supported me many times over the years and he is just wonderful. He mentioned he is retiring soon, so I also wanted to give him a shout out for being wonderful employee.
