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September 2023 by Mike Rogers
Great staff, great quality and selective sale items. Worth stopping in.
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June 2023 by Kevin
Clean, helpfully staff, great deals. Rated 5 stars!
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May 2023 by Gordo Mcfly
High quality men's wear, not cheap
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April 2023 by Gayle Wigmore
There is one thing that I don't like about the way the items are priced at Eddue Bauer. They have the US$ price as well as a CAN$ price. The Canadian $ price is always about $30 more than the US price which makes me feel a bit ripped off. Just post the Canadian price so we Canadians don't feel so bad!
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February 2023 by Mike Pitre
Used to be an Eddie Bauer fanboy, but I'll never buy EB again. Won't honour return policy as stated on website. Low quality clothing. Yes, very comfy but don't be fooled. I bought Eddie Bauer due to the comfort and the "amazing quality guarantee." I bought 3 pairs of pants, 3 pairs of shorts and a down jacket. Over $500 in items. Every single one of them was falling apart well within the range where clothes of this price point should, some within 2 or 3 wearings. The website says that if you return items over a year old and/ or without receipt that have workmanship or defect issues that you can only return for an exchange. The store stated that they don't recognize this and only return items that were purchased within 1 year and with proof of purchase. I have this in writing. The lady literally said that the website says that but they've been instructed not to honour it.Issues: 1) stitching around pockets fail. This is a high wear area. Don't use the cheapest stitching method known to mankind. 2) zippers. Extremely cheap zippers. Don't buy a $250 down jacket expecting it to last more that 2 years. Like zippers in your pants that fall down faster than the acceleration of gravity? Buy Eddie Bauer.
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January 2023 by Philip Murao
Great store and selection. But the cashiers have an attitude.The cashier (manager) weaselled out of a warranty replacement. He tried to use every possible excuse to decline a warranty (no receipt, claiming an item is older than a year, claiming that a poorly stocked pocket seam is wear and tear, and finally saying that they don’t carry a “similar item” because the colour of my jacket was different than what they had in stock). I wouldn’t bat an eye on this but Eddie Bauer online policy clearly indicates, they will exchange a defective item without a receipt for a similar item, even if the item is olden than a year.To the management: just tell your customers you’re too cheap to follow the company policy and save your customers time and parking money.
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September 2022 by Samantha L.
While in Victoria, my boyfriend and I shopped at Eddie Bauer. It was one of the most tidy and organized stores I've walked into. I liked how most of the items were on sale. I tried on a few things but nothing really fit. However, my boyfriend got a couple of plaid button up shirts for a good deal!
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June 2022 by Frank Gibbins
Good service, good quality clothes at a reasonable price. And this location is dog friendly! Bonus!
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April 2022 by Catherine Mclaughlan
Visit here when we are on holiday nice friendly staff and we like clothing range looking forward to our next visit this June.
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April 2022 by Helen Edley
As always the service was excellent and I was treated like a valued customer. Thank you!
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January 2022 by Robin van G
Love that clearance rack! Great quality and helpful staff, sometimes full price is a little steep, though.
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October 2021 by Aniket Kenjalkar
Love this store and the staff. Very friendly and welcoming.
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October 2021 by Bugsy
Friendly staff and good selection. Prices are reasonable for the quality. They have high rise jeans which I loooove and in so many washes, cuts, and materials. Their fliflops are also super comfortable, made of clouds I swear.Nice clean store, very big and well lit. Parking can be tricky to find, but there is a parkade just a block away.Heads up! Return policy is now 1 year.
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October 2021 by Julian Worker
A great selection of outdoor clothing and clothes designed to keep you warm and dry.
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October 2021 by Darlene Buttazoni
Thank you for the help with folding backpacks.Great deals today as well
