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March 2024 by Debbie Stirling
They went above and beyond when I needed something done urgently.They were friendly, professional knowledgeable and understanding!! Would highly recommend for all compounding needs!!
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August 2023 by Jarod hughes
great staff, friendly, small business what more could you ask for
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August 2023 by Sierra
Brittany the pharmacist was very helpful and personable!
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August 2023 by Gwen Girard
I've never written a review online until now and after visiting this pharmacy many times, I felt the need to give some very positive feedback for the customer service and knowledge of the staff at Elements. They go above and beyond assisting their clients with help and information about prescriptions and medical information. A very positive experience. Thanks
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January 2023 by Emily MacDonald
A superb pharmacy with wonderful staff who make sure you know all about your meds. Always ready to answer questions.
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November 2022 by Sage Gilmour
This pharmacy is the best! The pharmacist is always patient and willing to answer questions in a non judgemental manner.
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November 2022 by Curtis Mann
The staff here provide a level of service that goes above and beyond anywhere else. Super friendly and knowledgeable.
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October 2022 by Farhang Jalilian
Best experience I've had at any pharmacy, the doctor (Brittany) spent 5 mins in 2 separate occasions explaining the prescription to me and giving me advice on my case. Great work ethics and on time for my prescription, THANK YOU!
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July 2022 by E.H. (PewterPics & ThePewterPen)
Best care in town - all the staff has been very patient with me over the years - I ask a LOT of questions because I have had adverse reactions to meds so I'm overly curious as a result. They go above and beyond to help me understand my prescriptions. They are also great with the meds for my kids as well - always willing to take to time to make sure we understand anything knew. I wouldn't dream of going anywhere else.
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March 2022 by Emily S
Friendly and knowledgeable staff, took the time to patiently explain everything. Highly recommend!
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January 2022 by Han
I never write Google reviews, but I've been getting my prescriptions filled here for the last year and I've never received such thoughtful care from anywhere before -- the staff is always nice and Brittany is the best! As a young woman new to the daily medication world, she always took the time to explain each one to me: what to expect, what they do, etc. I can't recommend Elements enough!! I always feel safe and taken care of. Thank you!! :)
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December 2021 by Damian S
This is definitely in the running for best pharmacy in Victoria. They're always so polite and thorough. Never had an issue here.
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January 2021 by Bev Knapton
My mom is 103 and broke her hip. She moved from Victoria to Duncan to recuperate. Miscommunication from the Cowichan Hospital resulted in my mom not receiving her regular medications. The door bell rang and it was Brittany from the pharmacy hand delivering the meds. They drove all the way from Victoria to Duncan for a personal delivery. Amazing and truly appreciated. Ten stars not five.
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January 2021 by Bree Omule
The customer service here is unparalleled! They are so attentive and friendly and go above and beyond for my babies’ prescriptions. They even bring them to the car when the babes are sleeping!. I love this pharmacy.
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January 2021 by Jack
Rude and unprofessional. I needed a basic emergency refill until my next dr appointment and they refused a refill. I called Shoppers Drug Mart and the emergency refill was done without a problem.
