Esso

Esso, Gas Stations
Hours: Esso is a service station where customers can pay for fuel directly at the pump with a credit or debit card, or pay inside the store. The store sells a diversity of items for vehicles as well as snacks and candies. Many customers note the friendly and good service and attention from the staff, with some describing them as always friendly and offering a smile. However, experiences at the location can vary. Some customers report excellent after-care, specifically mentioning a positive experience with insurance following an incident. Conversely, a strong warning is given about the car wash, which one customer reports caused significant scratches and damage to a vehicle. Inside the store, staffing levels can be a concern, with one customer observing a single counter person dealing with a long line of impatient customers, requiring frequent manager assistance and indicating a need for better training. While many enjoy the friendly service, these operational issues have led some to choose pay-at-the-pump only or to stop visiting.

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1. Victoria, British Columbia