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November 2023 by Tomenette Pearce
Fast and great communication! Really helped turn around a quick print for me. Thank you for the service!
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November 2023 by Sandra Taylor
Excellent service, gifted artwork, and most helpful. I will choose Fotoprint again!Sandra Taylor
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October 2023 by Christine Knapp
We have used Fotoprint for many projects for Claremont School. We have always been met with outstanding service and friendly help when we are usually on a tight timeline. The quality of work produced is always top notch. Thanks Fotoprint. Job well done.
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October 2023 by Duncan Rumak
I was highly impressed with Fotoprint's quick response to a last minute request I made for a custom banner and sign. Within 24 hours they had walked me through their process and had printed off a brand new sign for my business. Thanks Team!
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October 2023 by Catherine Davies
Fotoprint saved the day for us! We went through two other print shops to get our wedding thank you cards printed and they utterly failed to produce anything of quality. Fotoprint were professional and communicative every step of the way and the cards they produced in only three business days are beautiful. Thank you - we will be back and we will recommend your services to others.
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October 2023 by Stephanie Curran
I have worked with Island Blue / FotoPrint for years and I am consistently impressed with the customer service and printing. My recent order for a non-profit fundraising event required a number of emails and phone calls for fine tuning and the staff has just been fabulous. Very happy with how it has all come together, highly recommend these wonderful folks!
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October 2023 by Owen Rennison
Wonderful customer service - honest, diligent, and will bend over backwards to help customers with deadlines.
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March 2023 by Luke Martin
Probably the most awkward experience of my life. I went here because they are the major print shop in town. I needed 500 black envelopes embossed with my logo and 500 cards made with my logo on one side and some generic text on the other. When I walked in a lady looked at me like I had three heads and she was shocked to see me. After a lot of very awkward not really any introductions she asked what I needed and I explained black envelopes, with my logo on them. She again looked like I had just asked for the craziest thing in the world and went to ask somebody if they could do this, she came back and said they can’t in the size I had shown them. I didn’t want the size I had shown, I explained that that was just a colour example and told her I am ok with almost any size. Whatever is easiest or available. She again went to ask somebody and came back and said they can’t do black envelopes in any size. I get that this doesn’t sound like a big deal, but it was just so weird. Like I went to a print shop, and asked for printing, on coloured paper, and they looked at me like I was insane. She also said she had no idea where I could find black envelopes in town. It was just one of the weirdest interactions of my life. Maybe I’m crazy for wanting black envelopes, but I would only come here if your needs are super basic I guess. I’m still so confused about this interaction. Just not what I expected from a print shop and the most uncomfortable customer service experience of my life. Again, maybe I’m the crazy one here, but this was weird.
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February 2023 by Ryan Morben
Outstanding customer service. I didn't leave much room for confusion on my needs for service bordering on charity and they still took the time to get me a fast response vs. ignore my inquiry. Thanks for the quick reply!
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December 2022 by Andy Conrad
It’s my fault. Didn’t catch the error in the proof. 125.00 for design of a simple card and it came down to me. I blew it. Now I’m out 250.00 bucks on a set of business cards. Live and learn hey? I honestly feel sorry for the designer. 8 words and they just couldn’t.
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November 2021 by Aaron Fellers
I went there for a service I honestly didn't think they offered and albeit I was correct, they actually googled some places for me and the gentleman ran outside in the rain to give me hours and directions of a place that did. 5/5 great people.
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November 2019 by Victoria Cecchini
Fantastic. I sing with a local choir and we've been using Fotoprint for a long time for our posters and tickets. The company work brilliantly as a team, very efficiently and to a very high quality. Thank you so much.
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November 2018 by Giulio Mari
At Fotoprint anyone will find exceptional quality of work and service. Surely, one of Victoria's best printing houses.
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November 2018 by Ian Gibbs
This place is amazing. Great service, great product, great price. Linda is my number one go to person at Fotoprint. Linda genuinely wants you to get the product you need and will talk you through it. I have used them for work and for personal, love them. They will go out of their way to help you and get you what you want even if you don't know exactly what to ask for! :)
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November 2018 by Robert Bain
Fantastic! I have been in the marketing business in Victoria for 27 years working with many printers throughout that time. For the last 7 years I counted on one printing company for 99% of my printing until he closed up shop last year leaving me to find a new company. Thankfully he recommended Fotoprint.While my time using Fotoprint has been less than a year, never in my life have I been left with such a positive experience so quickly. They really are terrific and I would recommend them to anyone. They offer great value, professionalism, technology, quality and a speedy turnaround. But most important to me, is the experience in dealing with the people and these people are FANTASTIC! Really truly Fantastic.So far I have dealt with Susan who has always been quick to respond, helpful and forgiving as I scrambled to switch over all my printing to a new place. Derek met with me in the beginning and gave me all the confidence I needed along with many quotes to allow me to understand that the value I received for many years was still going to continue when I switched to Fotoprint. And Linda who I thought was just a really cool millennial with a knack for communication with difficult customers like me, turns out to be a superstar who runs the show. Linda is amazing. The kind of person you wish you could clone ten thousand times!I highly recommend Fotoprint. I am a loyalist and Fotoprint won me over quickly. That isn’t a fluke and it isn’t easy. Fotoprint is a group of extremely talented people that know the key to business - which is EXCELLENCE IN CUSTOMER SERVICE!
