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February 2024 by Colin Gilroy
You'll find everything you need here including many products local to Victoria. From the front counter, to the pharmacy and the postal outlet, you won't find better or more friendly service!
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December 2023 by Andrew Clarke
I have viral pharyngitis for over a month causing sinus headaches.I saw a nurse who recommended I take codeine I buy over the counter from the pharmacy, she said go to a pharmacy and say my nurse told me to get codeine for my viral pharyngitis.The pharmacist looked at me confused and said they will not give me painkillers without a prescription like I was some drug addict.I have been sober 3 years and this was very triggering for meI had to call my nurse and get her to call them and even then the pharmacist wanted me to give him all my symptoms and told me it was not the right thing to take and wouldn't help me?I never asked for the pills I was told by a nurse who examined me for 30 minutes that this is what I should takeThe guy treated me like some addict trying to get high.Edit, guys name was Alfred
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October 2023 by Faye Acton
The staff is so helpful and product knowledgeable. The pharmacy staff are so welcoming and knowledgeable. You never get the feeling you are intruding. Their approach is Hi. How can I help.
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June 2023 by Matthew Stow
Excellent service. Ian is very helpful.
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February 2023 by Michael B.
I have been dealing with this pharmacy for over 30 years. They have always been professional and efficient. Ian (the main pharmacist) is very well informed and was able to give me lots of advice over the years. I would highly recommend this pharmacy.Michael B
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January 2023 by Mona A
I am extremely impressed with the service provided by the pharmacy during my mother's cancer treatment. They went above and beyond to ensure that my mother had all of her medications on time and were always available to answer any questions or concerns we had. The delivery service was a lifesaver, as it eliminated the need for my mother to leave the house during her treatment and it was one less thing for me to worry about. The staff were extremely compassionate and understanding and always made sure to check in on my mother's condition. It was clear that they truly cared about her well-being. I am extremely grateful for their service and would highly recommend them to anyone in need of a pharmacy.
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November 2022 by Faisal Sethi
Solid service. Great location. Interesting food items.
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October 2022 by Barb F.
Gave them my prescription, was told to come back in an hour. Came back in 1.5 hours and was told they couldn't fill my prescription because they couldn't get it from their supplier. Told me to come back next day to see if they could get it from another supplier. Went back. Can't get it from supplier. No options for what I could do. No sorry no nothing just a blank stare. So I took my prescription back, went to Fort Royal Pharmacy on Fort and the prescription was filled in 5 minutes.
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September 2022 by Eliza
I went to the Cadboro Bay Heart Pharmacy for the first time today, to get a covid booster. I'm always nervous about needles, but the nurse who gave me the vaccine was fantastic. The needle was in my arm for less than a second, and I truly didn't feel a thing, which is a first!The staff member at the prescription pickup counter was also friendly and helpful, and the worker at the till was cheerful. An all-around good experience.
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September 2022 by Qiangqing Zuo
Great experience for vaccine booster! They have nice staff. Doctor is so kind that relieve my stress, and also patiently address my concerns. It is hard to do an excellent job under such heavy work load. Appreciate for that!
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August 2022 by Robert M
I've been a customer here for 25 years, and would never consider using another pharmacy. Ian has looked after all my prescription needs and there's no one else I trust to dispense my medications.
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April 2022 by Katey Konkin
The Pharmacists at this location are incredible! Knowledgeable, friendly, non-judgmental. They truly make it easy to ask questions about medication.
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April 2022 by Ann Fenje
Covid vaccine clinic set up outside in tents today! It felt very safe - lovely staff too.Thanks very much!
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March 2022 by No Name
Great experience for vaccine booster! They have nice staff. Doctor is so kind that relieve my stress, and also patiently address my concerns. It is hard to do an excellent job under such heavy work load. Appreciate for that!
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April 2021 by Nabil Bennett
Cool place.
