-
December 2023 by Melissa Searle
Love this store and the staff are beyond profession and helpful. Kingford and I have been trying to find the perfect food for months.... I have ask so many other stores and they just don't listen or have the time to help! The staff here jumped at the opportunity and not only did we find something he loves, we found several types. All wholesome and hearty meals for him. Quality of product with the amazing staff makes this place our new spot. Thank you!
-
October 2023 by Marcy C
My go-to store for all my dog's needs. There are lots of food choices and a good variety of treats, too. All of the staff are so nice and helpful.
-
September 2023 by Alana Zapletal
Great variety of items and the staff are always so helpful! I moved out of the neighborhood but still go here for all my pet supplies. Worth the trip!
-
July 2023 by Aurora Black
my dog loves this store, every walk night or day she tries to stop by for a treat :) staff are always friendly and prices are very reasonable! wish they were 24/7 haha
-
July 2023 by Kevin Kratz
Excellent little pet store. Always friendly and offer treats for my dog which makes the visit special. Accepts Amex.
-
April 2023 by Valerie MacNeil
Great selection of food and toys for my cat and the staff is very friendly.
-
January 2023 by Darlene Tychansky
Staff member was very helpful
-
January 2023 by Juliana McCorison
They were able to provide exactly what I needed and ensure I received it safely. I can't say enough good things about the lovely lady and the shop!
-
January 2023 by Anita Slaney
Great choices in supplies, fair prices and they are always friendly.
-
January 2023 by lori-ann fletcher
Best service and quality products. They always remember my name, and have gone above and beyond to find what I need. Special orders too. Great shop for whatever you need.Thanks for being a top notch business in a competitive industry
-
January 2023 by Lori Fenner
We are the pet parents to several special needs cats with mobility issues. We purchased a low litterbox to try for accessibility. Our cats loved it. Because our cats loved the litterbox, we ordered six additional litterboxes from this location. When we received the order, the price was atrocious. At no time did the owner advise us when the order was placed of the price per unit. Further, they never advised us of the change in pricing when they place the order or gave us an option to opt out of the purchase prior to ordering. We did not know the price per unit until I went to pay and it was put through on my card and I noticed the amount being excessive. The receipt issued did not indicate the item price, just the total and applicable taxes. I cancelled the order and requested a refund. I was so disappointed in the manner in which this business communicated and expected the customer/client to accept the manner in which they do business. They refused to honour the pricing I paid at the time I purchased the first item (five days prior) nor will they be willing to work with their customer not to consider that these items were for animals in need. Absolutely disgusting. I will never shop there again or recommend them to other people who work with animals. Total cash grab.Btw…open dialogue, asking for clarification and communication is not bullying. A customer deserves answers to questions about a service or item being purchased. Im sorry your staff felt intimidated. If they cannot handle dealing with the public and seeking answers to customer inquiries, then maybe customer service is not for them. Please don’t gaslight, it’s not professional.
-
January 2023 by Ryan Milner
My favorite pet store!
-
January 2023 by Julia R.
Friendly helpful staff and quality pet food and other items.
-
January 2022 by Sheila Fiorin
Really lovely staff friendly & helpful! We're grateful to support locally owned business like this!
-
January 2022 by Rick L.
Very friendly and helpful staff and I'm happy to support local.
