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August 2024 by Rocky Grewal
I still like this store but I don’t think I’m going back. The manager and staff are good and helpful but outnumbered significantly. Nice layout and lots of products. If you take longer than 30 days to get back there for a return, you are SOL like I was today. They have a nice extended warranty for products purchased there but maybe it is not worth driving past HD and Adam’s tarp and tool to get to KMS.
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April 2024 by Mark Hainsworth
As expected!
Good deals
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April 2024 by Doug Grant
I decided to buy a Mig welder to supplement my trusty old stick welder. The sales fellow was honest, and very helpful on deciding what would be the best machine for my application. Great experience at KMS Tools!
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April 2024 by Gary McInnis
Extremely helpful staff and the best stock of tools on the Island. Gary McInnis
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April 2024 by Bill Petrie
Bought a Makita electric lawnmower here rather than Amazon because of their reputation. After nearly 2 years axle broke on mower and KMS arranged the swift repair with Makita without charge or question. Excellent Service!
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March 2024 by Stan Savinkoff
Well stocked and has knowledgeable staff.
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March 2024 by David Lye
I have had great service from KMS Tools in store shopping and with online ordering.
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February 2024 by Yehoshua ben Yahuah
Great store OMG lotsa stuff!Friendly help too!!
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January 2024 by Wayne Redmond
As a contractor I have to buy or replace tools all the time and the wide selection on hand at KMS makes my life so much easier! Oh and all the staff are fantastic.
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January 2024 by Mike Falkiner
A great place to shop with great selection, great staff and great prices
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January 2024 by Tim Levey
Store has an excellent selection of stock and a good layout.While the checkout staff have always been friendly, some of the staff on the floor are among the rudest I've come across. I tried to return a drill I bought within the 30 days and with original receipt. I was grilled as to why I was returning it and told my reasons were wrong. I brought my own bit to demonstrate the problem and the sales person took it out and threw across the cart to me. The return was eventually processed but it left such a bad taste in my mouth. The staff on the floor I've interacted with don't seem to want to talk to customers and are very short. KMS used to be my first choice for tools but now I will only go there if they are the only option for my needs.
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January 2024 by Hermesh Austin
I really enjoy my time at KMS Tools, the manager Jeff is amazing...a constant professional, a wealth of knowledge and he has put together an awesome service model. The Milwaukee event last summer was a lot of fun and exciting. Thank you to the management team & staff. Brilliant!
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January 2024 by Carson Upton
Staff is very helpful.
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January 2024 by - JDB466 -
The good:Great selection of top quality tools.Competitive pricing. Front counter staff and manager are friendly and professional.The not so good:Not the best store layout and organization. Floor staff and customer service are hit or miss. I went there to get a bottle of argon filled. They said come back in an hour. An hour later, bottle hadn't even been touched. The manager Jeff apologized and went to the back to fill my bottle which took another 45 minutes. At least Jeff made it right. Will continue to shop at this KMS location.
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December 2023 by Dani Zaviceanu
Terrible system to buy batteries for your tools and at customer service very poor unfriendly. . I’m avoiding this place from here ion.
