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February 2025 by Carol
We recently were having issues with a "somewhat new to us" vehicle and we were not familiar with some of the features. The relatively new battery died and we removed it to return it but instead of replacing it they recharged it and told us we were good to go. We put the battery back in but the car would still not start. We had it towed to Langford Parkway Automotive and Transmission. Turns out it was a fairly easy fix and was ready to be picked up the same afternoon. Colin was very kind to explain exactly what had happened and how they were able to fix the problem easily and did not even charge us for their time!!! Needless to say they will now be our go to Auto Shop and although we don't wish to see them often, with 5 cars in the family I'm sure we will be back at some time. Thank you Colin and crew for restoring our faith in car repair shops.
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October 2024 by Frances Wall
After leaving a message saying I was stranded as my car broke down while driving to Sidney they never called back, had car fixed elsewhere. Unfortunately this place was better with previous owner Nat.
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October 2024 by Cindy Ridley
Had my radiator replaced for my 2012 Chrysler 300. Extremely happy with the repair, service and pricing! Colin at the front desk was great to deal with, I highly recommend this business ?
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September 2024 by Martin Field
They helped us immediately with a loose wheel and didn’t charge us, we were able to get back on the road right away and eased all our concerns! Thanks again!
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September 2024 by Ashley Wilkie
Collin was amazing today. Super honest, quick and thorough. Will be using them for all my car needs.
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September 2024 by Taylor Kalshoven
Had rear breaks done have absolutely 0 complaints. They were friendly in person and on the phone answered all my questions, had the vehicle done when they said they would, and the quot was more then the final price love that nobody likes an under estimator.
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September 2024 by Carlos
Absolutely the Best & Exceptional ! Langford Parkway Automotive & Transmission provides service is a wonderfully helpful, timely, thorough and fairly priced. I honestly couldn't say enough good things to recommend their service.
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September 2024 by Kyle Wallace
Colin and the boys have been great mechanics for us and very thorough. What is a real shame is we have been trying to contact for over a week now, left multiple messages and phone calls with 0 response. We are now unfortunately moving on to a different shop due to feeling avoided. Would rather be told they don’t want to take on a problematic vehicle rather than being ghosted. All the best and thanks for everything!
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September 2024 by Adam Rice
Fantastic service all around. Highly recommend
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September 2024 by Jennica
I’ve brought my car to Langford Automotive a few times now and have always had a fantastic experience with Colin. I’ve been to many mechanics in Langford, and I’ll never go anywhere else again. Thank you!
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September 2024 by Sean Mcilveen
Having had incredible service here, I recommended them to a buddy who was getting taken for a ride at his usual shop.
He informed me he googled and found this place on his own, and received the same treatment as I did.
So as my personal referral wasn’t useful in the end I thought I should leave a google review.
These guys are an example of how to run a business. Cheers!
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September 2024 by Pete Tolsma
I've had both cars serviced by Langford Parkway Automotive for the past number of years and have always been impressed by their excellent service. Recently, my drivers side window stopped working. I brought it in to be diagnosed and Colin advised that it was a blown fuse, which he replaced free of charge. The fuse blew again a week later and I brought it back. They found the problem and fixed it, again no charge! I highly recommend this business and Colin in particular.
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August 2024 by Alison Fleming
Thank you to the two kind men who helped me with my faulty gas cap this morning. I am so appreciative of your help, 10/10 customer service!!
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August 2024 by phil Nealy
I rarely ever write a review. My first scheduled appointment to get my air conditioning fixed on my Van was the week of June 17th. They determined the problem ordered a part. I said it would be there within 3 days. Made an appointment for the following week showed up. Told me I had the wrong day. Called back 2 days later said the part had been lost. En route Called today, which was more than 2 weeks later and told me the part had still not arrived. The same part he said he had ordered from saskatchewan Two weeks ago. I told him I think you have terrible customer service.He said we're done.
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August 2024 by Brian Van Herk
Amazing customer service. Great honest communication and speedy service. Had me back on the road quickly in time for the long weekend! Highly recommend.
