-
December 2023 by Juli P
Ridiculously amazing and well organized.
-
December 2023 by Stan Savinkoff
Very helpful staff.
-
December 2023 by David Collins
I usually find what I want online. Get the product number. Go directly to the back counter, and it's quick and simple. They also have a discount room.
-
December 2023 by S Scholz
Great shop for all woodworking supplies, serious tools to hobby supplies, helpful friendly staff is a definite plus! Order online for delivery to the store is also available.
-
November 2023 by rob litke
I always find that Lee Valley has already done the research necessary, always good products
-
August 2023 by Milton Cabrera
How does one even begin to describe LV?It has everything you need and everything you didn't know you needed. Basically the single most magical shop one can imagine. The magical feeling one gets upon entering Lee Valley is akin to winning at roulette on your first try, finding that favourite sock you thought you lost 5 years ago, or entering Disneyland and being tall enough to ride ALL the rides. The only thing that would make LV even more magical would be if they got the Miller dowelling system back.Please....
-
August 2023 by Greg Helmer
Stopped into the store to buy a some hardware. First went to the 4 computers on the sales floor, non-functioning. Went to the sales counter to talk to an over entitled sales associate. Very rude, not helpful, so left. This is why retail stores of this type are doomed. Shame.
-
July 2023 by Aiden Schultz
Lee Valley is a wood workers dream store! They have a great deal of specialty wood woeking tools. This is not solely the whole focus of the store, they also sell bits and bobs for gardening and unique items like the watch repair kit I picked up.Not all the gadgetry is on the show room floor just a small selection to whet your appetite lol. There is on the other hand a clearance room that you should check out for some extra deals.So the process starts with using the computers on site to start your order. If your like me you've already looked online and have the info you need.You then write it down on a order form and you bring it to the 'cashier/picker'. Where head into the back warehouse and pick your order. After which they process the purchase.Staff is helpful and personable. Just a quick note, they may or may not have the item your looking to get. It happens rarely but it does happen.Sometimes you have to be patient as the place can be busy and the speed of getting your order completed depends on the number of items and the speed of the picker.I personally like the place and pop by when I'm in the neighborhood. Check it out.
-
June 2023 by L
Nice place but...I went to the store with my partner who was very excited about the specialized tools and everything the store had to offer. They didn't seem to notice the treatment we were being given. We are people of colour and when we went to the store we were followed the whole time. We selected various items and went through the payment process. At this point I was starting to already feel uncomfortable and had put items back. The fellow who took us at till would not let us leave after paying (we heard the beep, the transaction had been complete). Suffice to say it felt as though we had been flagged as shoplifters or something of the sort and weren't trusted in the store. I didn't feel comfortable or welcome in a place that should be open to newcomers and people looking to start to projects or hobbies.
-
May 2023 by Kent Krauza
The staff at this location are very knowledgeable about woodworking and gardening, with very helpful suggestions for your projects. Seeing the tools and materials in person is so much better than just pictures on the web site. My only complaint - It’s a minor nuisance that most of their stock is kept in the warehouse or behind the counter. Overall though, it’s a woodworker’s heaven.
-
May 2023 by Rina Graham
I love this store. The staff are so helpful and friendly. I used to go to their store on Marine Dr whenever I went to the mainland so was so happy when they opened this store.
-
April 2023 by Jo Mc
Probably one of the better tool suppliers in Victoria. For the most part, the staff is knowledgeable about what they are selling and in many cases use the very tools you are buying. When I'm looking for something specific, I usually go to Lee Valley's website first.
-
March 2023 by Frank Gibbins
Great service and selection and a well organized store. They always have something new to fascinate me. All this and dogs are welcome too!
-
January 2023 by Adam Fundytus
I just want to specifically say that Maria from Lee valley provided some of the best customer service I've ever had. She tracked down other associates for very specific questions she didn't know the answers to (they were about very specific tools). Honestly one of the best experiences I've had in a store in a long time. This store is incredible
-
November 2022 by Branwyn Kew
This was my 6th stop trying to find the correct cabinet hinge. Francis was so helpful and patient and put in a lot of effort to help me. Very lovely, kind staff. Thank you!
