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February 2024 by Peter B
Terrible after purchase customer experience/ service. Purchased two leather couches along with the warranty. One of the couch sections started to show some discolouring and so we initiated a warranty claim. The. Warranty rep came by and after a few days we were told that the discolouration was not covered by warranty due to a small print disclaimer. Contacted the store two weeks ago and spoke to a lady there that told us she would escalate our concern to management and that we should hear back within a few days. Still waiting for a response.
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February 2024 by Jeni Mitchell
Knowledgeable, prompt service!! Would come to see Misha!
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February 2024 by Lexie Scott
Came in to buy a couch today and our associate, Misha, was fantastic in making suggestions for us! She walked with us through the store, answering questions for us but also allowing us our own space to explore. Thank you :)
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February 2024 by WATAPAPI Gaming
very knowlegable
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February 2024 by Chuck Chandler
Great job Misha! Prompt, fast and accurate! And very helpful.
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February 2024 by Holly Pettigrew
Convoluted explanation for price match I asked for, very long wait for furniture with a item missing, mis information repeatedly about how long it would take for scotch guard appointment.
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February 2024 by Linda Bennett
Excellent service from purchase to delivery! Many thanks to Alex in Victoria for his recommendations, expertise and considerations regarding my situation. His professionalism was greatly appreciated! As well, I received much help from Customer Service who sorted out my deliveries in a timely and prompt manner. Overall, I am very happy with my quality purchases and the service I received from Leon’s.
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February 2024 by Gordon Barbeau
Absolute idiots don't even know there own products.Bought a sofa , nice sofa at a good price however I was recommended the added insurance protection including the fabric protection.However the type of material fabric protection was not needed or recommended as the solution used could harm the sofa.So they have LOST A CLIENT.NOT THAT THEY CARE.
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February 2024 by Judy Fainstein
We are very happy with the service we received at Leon’s in Victoria. Customer service from Raj was terrific. He was knowledgeable and professional. The furniture was delivered quickly and efficiently. We recommend Leon’s for great service, fair prices and good value.
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February 2024 by Yohany cristal Garcia cuello
I really liked being able to buy all my furniture there and with the colors that I was looking for, thank you all and the good service
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February 2024 by ken pearsall
Amazing place great service Ausom prices I highly recommend this place
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February 2024 by Jenna Stafford
Misha was a pleasure to work with , very helpful to my mother and I who had tons of questions !
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February 2024 by Trina Harvey
No sugar coating with sirma she is a 5* all the way helped us with the purchase of our new king bed !!! highly recommendThanks Sirma
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February 2024 by Alandra Shaffer
Bought a couch. Paul our salesman was wonderful. Everyone was very helpful and personable. Will buy from them again. Great experience.
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February 2024 by Bryan Lampman
Thank you so much Srima for helping us pick out furniture for our home at Leon's. It was a wonderful experience. I would definately recommend friends and family to check out Leon's for furniture. Great people, beautiful furniture!
