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November 2024 by lexi harley
Not very pleased with my visit to this location. Went to return unworn items with tags still on and was refused a refund or exchange… very disappointed as this has never happened to me before with lulu this location needs to reevaluate their customer appreciation. As a long time lululemon customer I am sad to say I won’t return to this location.
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October 2024 by John Christensen
Great staff, lovely location. Really enjoyed shopping there!
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October 2024 by Julie A.
My experience at this location today has forever changed the way I will shop for active wear at Lululemon going forward. This locations needs to retrain all of their employees on racial profiling and sensitivity training.
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October 2024 by Matthew Kennard
nice shop, very busy
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September 2024 by Cici Crawford
It’s really organized in there, I don’t shop at Lulu a lot but when I do it’s usually a very calm area and the staff are nice, though today when I purchased a shirt I had payed for a bag, which is honestly not a big deal but still $2 down.
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August 2024 by Daniel カノン Hansen
It's a great place ☆♡ There's a ship nearby too! !
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August 2024 by Arin Sarkissian
Clean, spacious lulemon location right along the harbor!
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August 2024 by Tyler
As an avid Lululemon shopper, I was thrilled to visit the new store on Wharf Street in Victoria, BC, and it did not disappoint. This storefront is absolutely incredible—an outstanding addition to an already impressive brand.
The location is perfect, right in the heart of Victoria with easy access and beautiful surroundings. The store itself is spacious, well-organized, and has a sleek, modern design that perfectly complements the Lululemon aesthetic. It’s the kind of place where you instantly feel welcome and inspired to shop.
What truly stood out to me was the overall shopping experience. The staff were incredibly friendly, knowledgeable, and eager to help without being overbearing. They made sure I found exactly what I was looking for and provided excellent recommendations tailored to my needs.
The product selection at this location is top-notch, with all the latest collections and a wide variety of options to choose from. Whether you’re looking for activewear, casual pieces, or something in between, this store has it all.
Overall, the new Lululemon store on Wharf Street is outstanding in every way. The combination of a prime location, a beautifully designed space, and exceptional customer service makes it a must-visit for any Lululemon fan or anyone looking for high-quality athletic wear. I highly recommend stopping by—you won’t be disappointed!
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August 2024 by Erick Linwood
Brand new location.
Very nice and large store .
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May 2024 by Ted Svenstrup
Used to hold the brand in high regard due to their repair promise, they've now recinded that as of last month and will no longer touch anything thats over a year old and isn't manufacturer flaw. This was a main selling point for me and I saw them in a similar light to other quality brands that would repair their product for long lifecycles. Sad to see them moving toward fast fashion and cheap quality.
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April 2024 by Mack Hallworth
I recently learned that April 15 was the final day Lululemon would accept items for repair, so I rushed to the store with my torn joggers only to be turned away on the basis that the seamstress wouldn’t be in the mood to fix them tomorrow. I’m disappointed that the advertised policy was not upheld.
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April 2024 by 김밥
The staff from HongKong is so kind. She did her best to find the product I needed. And all the items she recommended gave me the best satisfaction.
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April 2024 by Wcg
Seen a man smoking fentanyl off of tinfoil outside near the door. I may have got 2nd hand high on my way inside
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March 2024 by Sarah Shubrook
I had a great experience with Shay yesterday. She was beyond helpful for my very particular needs. Thank you Shay! I will be back :)
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February 2024 by xinning liu
I bought a coat one year ago, and I find it is pilling so I go to the store to fix it. But the stuff told me they cannot fix it, also cannot exchange for me as a quality promise. He told me he can only do a quality promise for a things only bought in nearly 6 months. So they cannot do anything for me. After that, I check this rule with the GEC, and they told me the quality promise can be used for 6 years! I really don’t understand why they told me only 6 months! So I have to give a suggestion for GEC that please don’t always say go to the store, I waste two hours today! Also, when a go to another store, they told me they can fix it!
