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December 2023 by mitch bierd
Great service, prices , and staff. Were very helpful in making sure I got the right product for my house
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November 2023 by Paul & Kat W.
Excellent service in the yard a couple of weeks ago by Peter. I was looking for some rough cut cedar and although there was a limited supply when I first arrived he told me when he expected the new product would be in. On a 2nd visit he help me select and make some needed cuts to some 16' lengths. Very helpful and nothing was a bother. A nod to the staff in the store too who were also responsive and provided great service on 3x different visits. I can't recall all the names, but do recall that Peter was very helpful on one occasion. Highly recommend this location.
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October 2023 by Maximus Decimus Meridius
The price of lumber is much cheaper than home depot
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August 2023 by Rebecca Coates
What a bunch of CHUMPS working the yard today. Ridiculously rude haha just wow. do better.
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August 2023 by Maria Hansen
We purchased a Napoleon bbq from them and are pleased with the service we received. After several unsuccessful attempts at trying to register the product with Napoleon for the warranty, I called Lumberworld and spoke to Tonya. She was kind enough to assist me and was able to register the bbq for warranty. Thank you Tonya for the wonderful customer service!
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August 2023 by Sunny Hundle
Absolutely amazing service from Tanya on your online chat. That feature is incredible for back and forth and to iron out details. Phone calls are great, but its nice to have the option to chat with a local representative without tedious back and forth emails. Well done on incorporating technology with a local feel.
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August 2023 by Yichen Li
Kind hearted people and the delivery service guys are excellent and thoughtful!
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April 2023 by Lee Burton
Support local. You won’t be disappointed. Ask for Len in Paint Section.
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March 2023 by Michael Mataanda
Really neat place for construction workers. Has descent deals and friendly staff
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February 2023 by rob litke
They were competent, helpful, and had what was needed. A good experience.
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December 2022 by Gold66
Almost every time I go into this store I am treated with rudeness or an "I don't care" attitude from the workers.I am a very pleasant person who always goes out of my way to be respectful and friendly to anyone I deal with in a store.A simple hello, good morning or a thank you would go a very long way in making me feel like I am a valued customer.I notice a lot of other posts refer to this same problem.Does management not care?
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December 2022 by tuff carp
Way overpriced compared to other similar lumberyards, zero help from yard staff, manager is a company toady who won't deal with issues that arise... Drive the extra 5 minutes to Castle on Bay or Cook, they will price match everyone.
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December 2022 by Lin Flanagan
Lots of parking. Beautiful murals on the south side of the building depict the natural resource industry in BC.
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October 2022 by Ashley Hamilton
I have worked with several "lumber" stores over the couple of years, and keep coming back to Lumberworld. They carry a variety of products and are priced competitively. More importantly to me, they are helpful, patient and reliable ie. when they commit to returning your call with a price quote, they actually do!Any special orders have arrived promptly with excellent communication - the contracting services desk is gold with their knowledge and expertise, and their customer services desk is friendly and will find the answer for any question you may have.
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October 2022 by Mel Suz
Asked if they had block planes, and was met with “You know what a block plane is?!”Once we got to the selection, he showed me two options, which I made clear were what I was looking for, but proceeded to show me the miniature version if I wanted a “cute” planer. As a younger woman this was a very frustrating interaction. Do better.
