Lush Cosmetics Mayfair Victoria is a welcoming store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many products, including bath bombs and face masks, are available in packaging-free options, with most packaging made from recycled and recyclable materials. Customers appreciate the friendly and helpful staff who create a positive shopping experience. Employees like Abby, Brash, Tomas, and Solly are praised for their warmth, knowledge, and willingness to assist, making customers feel comfortable and well-supported. Brash, in particular, takes the time to understand individual preferences and offers honest recommendations, enhancing customer satisfaction. The store also provides excellent customer service through phone interactions, with staff like Bella ensuring orders and gift arrangements are handled efficiently. Visitors often leave feeling appreciated and confident in the quality of products and service received. Overall, Lush Cosmetics Mayfair Victoria offers a fun, ethical shopping experience, emphasizing kindness, helpfulness, and sustainability, making it a favorite destination for those seeking ethical and fabulous products in a welcoming environment.
Genuinely they have the world's kindest workers ever! They let us play with bubbles, jelly soaps and even gave us a massage. I definitely recommend coming here!
June 2026
06/05/26 13:00 Bella was amazing! She is informative, knowledgeable and a lovely human being. Wonderful experience at Lush. Great customer service!
May 2026
Had a great experience at lush today. Chelsea was very helpful when it came down to finding a product that I could spend my gift card on! I very much appreciate it! She’s a great employee!