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January 2023 by Shannon KMG
Super friendly, helpful, and patient staff. They knew their product and were also happy to teach us some techniques!
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December 2022 by Rachel Kierszenblat
Elyse was so kind and helpful during my makeup application. She's so fun and bright :). I felt so beautiful and she's a good saleswoman!
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March 2021 by Brooklyn V.
Well isn't this interesting.... Where did MY review of Whitney go?? I wrote a lengthy post about the abominable, unprofessional customer service I received at Whitney's hands AS WELL, many months ago... Now it's gone? How did that happen?? I'M THE ONE THAT SUGGESTED WHITNEY WAS IN THE WRONG LINE OF WORK...
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November 2020 by Julia Inkster
Great staff - very helpful. Demo'd products and helped me with make up application tips!
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November 2019 by Athena H. Razis
Sales girls are really helpful. It's never busy like the location in the main mall is so the girls are eager to help out or answer questions. If you ask to sample any products or try stuff on they will gladly let you and will fix up the rest of your makeup too if needed!
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November 2019 by Rhea Naik
Very helpful and friendly staff.
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November 2018 by Christina Hodkinson-Crook
I have had probably half a dozen or more makeup applications done at this location, including for Halloween and every time I am impressed with the service and the outcome of the application. Definitely worth booking one if you have a special event or want to learn some tips and tricks.
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November 2018 by Ashleigh Frayne
Terrible service. Went in for wedding make-up, asked for help and then waited while the attendant helped 3 people before us. Just st so rude.
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November 2015 by Erika Mitschrich
I was not impressed with the customer service at the Mac counter at the Bay. I asked an associate if she could help me find the mascara and black liner. She was unable to help me and her tone and response was quite rude and condescending. I shop at Mac all over the world and in Shanghai, Nanjing, and Berlin, I always receive such respect. Unfortunately, in my own home town, I experience being spoken to with such disrespect.
