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January 2024 by Google user
I’ve bought a couple dresses here. They are overpriced for the poor quality but Victoria has limited options for dresses so it fills the gap. What bothers me more is that every single time I go into this store there are a few girls working (they must be high school girls) and I can hear them very obviously gossiping the whole time about boys and friends etc. Just seems very unprofessional.
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November 2023 by Stephanie Osinchuk
Beautiful store with elegant dresses. A local gem.
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September 2023 by Melanie
Fairly aggressive sales staff. The clothing I looked at was attractive enough at first glance but not particularly well made. What I saw was made in China. Wanted black pants, but when I got them home, they were grey. Hadn't noticed the sign at cash (I hate shopping) saying no refunds, just in-store credit or exchange. Courtesy of exchange I now own a grey, unlined, hooded, polyester, jacket I will have to do some work on to make it wearable.Won't be back.
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September 2023 by Jess Nenson
Been there twice and have to say it is a very unique dress shop and has something for everyone(even if you are like me and pink and pastels are not your color) Sales staff were helpful without being pushy in my opinion. Will go back again.
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September 2023 by Hazel Damveld
Came in to buy a nice dress for a wedding, and was repeatedly referred to as sir, he/him by the employee helping me, "Naz" despite the fact that I was trying on dresses with my friend. Will not be shopping here again.
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August 2023 by Sophie Mansfield
One of the most beautiful stores in Vancouver to shop at. I was recently shopping for an outfit for a friend’s birthday and this store had just about everything I’d seen trending in the US & on TikTok the store was SO busy at the time but the staff were still incredibly attentive and worked with me until the end to find what I was looking for. They had a good understanding of what styles would suit my body type which is sometimes hard to find service like that in Victoria & I left on the biggest high ♥️ thank you so much.
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August 2023 by Ming
I went in to look for a dress to wear to a wedding but couldn’t find anything that fit perfectly because they only carry sizes S-L. The employees were helpful but pushy and hovered over me while I looked around. I tried on a couple dresses but decided not to get either. After I said I wouldn’t be buying anything their attitude changed and they were very short and rude. I wouldn’t even go back just to browse because I would feel uncomfortable being treated the same way.
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June 2023 by reghan g
Cheaply made, fast-fashion products for Aritzia prices…. at least the staff were nice? Perfect if you want to spend $100 for a shirt that will fall apart/fade after a hand wash or two.
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June 2023 by Heidi Whitt
Amazing service, employee Grace is wonderful and very helpful!!
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April 2023 by Hailey Vande
I came in to purchase a dress the day before my engagement party because the one I ordered had not arrived in time for the party. I found a super cute dress and was really happy. The time came to get ready for my party, I put the dress on and saw that they never took the big plastic security tag off the dress. It was in a conspicuous placement so I could not wear the dress. It was about an hour before the party and the store was closed so I had no hope of getting it taken off in time. I ended up having to borrow a white dress from a friend and could not wear the one I purchased from Maie, I was SUPER disappointed obviously.I knew that the store policy was no refunds(which absolutely makes sense since this is a store that sells dresses for special occasions) but I thought I could explain the situation and and hoped they would be understanding especially since I had only bought the dress 2 days before. Also it was an error on their part that prevented me from wearing the dress. I had pictures of me from the event in a completely different dress to prove I never wore it but I never even got a chance to tell them that because when I went in and explained the situation the girls working were extremely condescending and rude. I get having a strict refund policy and fully accepted that but the mean girl attitude was unnecessary.
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March 2023 by Hailey Walters
bought a shirt and came home to find out i didnt like it. Brought it back to the store for a return/exchange, but told that they werent able to do it without a receipt. I had no recollection of where i put the receipt so i went as far as to show the staff my visa statement with proof of purchase and still no good. I am now stuck with a top i absolutely despise and not great qaulity even, that was almost $100. This store is beautiful on the outside but WAY too overpriced and not accommodating to their customers in the slightest. My mistake for shopping here thats for sure
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February 2023 by Alyssa Copes
I've been here a few times and always find really cute clothes. The prices are reasonable. The girl who works here is sooo good at her job and so nice, I don't know her name but she's very tiny with brown hair. Thank you for the great service <3
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February 2023 by Makenna Whetung
Only size S-L not inclusive at all.
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January 2023 by Melissa Tsiatas
Went in to return/exchange a dress my mom and sister bought for me for Christmas. The dress fit but the sleeves kept falling so I wanted to try a bigger size come to find out they only have S, M, L in store… so I attempted to return an unworn tags still on dress and the woman at the desk who helped me was so rude.She looked me up and down then looked at the dress and started looking at the seams of the dress (I assume because she thought I ripped them) then looked at the whole dress every inch of it all to find a small stain on the inside lining of the dress and told me I couldn’t return it because of the stain. So I grabbed the dressed and left I will not be returning here not only are the clothes overpriced but in 2023 you should have better sizing and better customer service.Do better
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January 2023 by stephanie
don’t even have size extra small and i’m not small in particular, only for taller or larger girls i guess