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February 2024 by Orange County
Have been coming to this place for years and usually very efficient.However,last week I dropped off a fossil watch for a quick battery replacement. The female staff was new but could not put the back on and complained her shoulder hurt. I was finally able to pick up my watch 3 days later. No real appologies about having to make multiple trips. Hope she gains better experience and communication skills as she didn’t represent this company well.
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February 2024 by Debra Yaeck Simpson
5 star experience, we have been clients for several years
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February 2024 by Ellen Godfrey
I have had watches repaired here when other watch repair shops couldn't fix them. But especially, this tiny store could have been in diagon alley (Harry Potter). There is something magical about this store and its kindly and expert staff. They will put an extra hole in the watch band where no one else can. They will tell you the story of your old watch. It's a treat to talk watches with these folks! They can renovate an old watch and give it a new life.
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December 2023 by Petrichor Window Cleaning Services
Amazing company and staff! Highly recommend. I came here to have my high-end watch resized, and they outperformed in every way imaginable. 10/10 would recommend!
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December 2023 by Carlo Barredo
I work in the Automotive Service industry and from many years of experience.I know how important it is to Provide Quality, Honest and Friendly Customer Service.Meticulous Watches checks all these boxes.I was Very satisfied with the work I requested for my Grand Seiko Bracelet. This Watch is my First Grail piece and means a lot to me.Thank you Jonathan to you and Your team
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September 2023 by Dave Y.
I've been in a couple of time for a new strap (great quality) and repair of vintage watches, knowledgeable staff, good work. Opening 10-4 is the only reason I would go elsewhere.
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September 2023 by Lion Mane
We are return customers and we just wanted to say thank you for the excellent service and communication! Highly recommend!
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July 2023 by Rick Langs
Had a pleasant experience thus far, meeting owner Jonathan and had two watch batteries replacement for fair price and quick service. Have also trusted Jonathan with my very special and valuable vintage watch which requiring his attention on a long needed service.
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July 2023 by Jackson Biehl
Honest business that provides timely service with great communication. Wouldn’t hesitate to go back for any repair/servicing of my watches
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June 2023 by Sean Carrie
In an industry often quick to dismiss complex tasks, Meticulous Watch Repair truly stands out for its dedication and expertise. They don't just aim to sell, they seek to genuinely help. This means they will even advise against unnecessary expenditures, which is a testament to their integrity.Their skill and knowledge are indisputable. They masterfully recommended great advice without hesitation on my Great Uncle's vintage Omega Seamaster, offering invaluable advice throughout the process while still waiting to pull the trigger on a restoration. In the meantime, when a sentimental timepiece of mine needed a new movement and crystal, they didn't just replace the parts – they rejuvenated the watch, surpassing even the original quality. One time I even remember needing a quick emergency watch band repair because a screw-pin popped out of my link; they simply "stopped the press" to help me on the spot.Moreover, they handled a friend's seemingly impossible Seiko crystal replacement, proving yet again that 'impossible' is not in their vocabulary. Meticulous Watch Repair earns its name in every detail, and I highly recommend them to anyone in need of their services. Their commitment to craftsmanship and customer care is truly exceptional.
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June 2023 by wes b
Great shop! They Changed my watch battery in just a few minutes..
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June 2023 by Marcus Blumensaat
Jonathan and his team are incredible. They have great communication. Accurate quotes and information re. my particular job. Performed the job in the estimated time. Most importantly they did a fantastic work on my watch. I swapped the handset out and also had a kanji day wheel installed on my Seiko SRPE61.I will most definitely be using their services again.
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March 2023 by Virginia Rego
Love this little watch shop-truly feels like stepping back in time (“pun”ny!) when you walk in.It’s neat watching the watch craft as they worked on the three watches I brought in, giving each care whether it was the $20 Cracker Box watch or the fancy Rolex.Highly recommend for the experience as much as the quality repair.
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March 2023 by Jeffrey Tillada
Excellent customer care was provided. My watch was fixed in less a minute by a worker named Suzette. Highly recommended. 10 out of 10.
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February 2023 by John Maguire
Great watch purchase with Jonathan at Meticulous. Informative and pleasant to deal with. I was confident that I had purchased the right watch. Over two days. other staff members were also very helpful. There was a good selection of vintage watches and I feel that the purchase process could not have been better.