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December 2023 by Bonnie Somerville
Fair pricing, and great work. Trucks back on the road and driving great.
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November 2023 by Samuel McGregor
My family has been taking our vehicles to Esso Car Clinic (in its various iteration's) since before I was born. Trevor, Tommy, Senior (RIP) and the techs have always been incredibly honest in their assessments. They don’t try and “up sell” us, or do work that isn’t required. We might not always like what they have to say, but we know we can trust them 100% because they value the relationship they have with us and we are more than simply another transaction to them. Tommy is a wonderful human being (well worth trading a bus for) but I’d like to recognize Trevor, especially, as he has always gone the extra mile to make sure that our family is taken care of.
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November 2023 by Robyn Quinn
Growing up my dad (navy engineer) was the mechanic in the family but he always said to find someone you trust to keep you safe on the road. Lesson learned - Trevor and his team are trustworthy and honest. Dad would be happy I found them.
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October 2023 by Heather Croft
An honest and friendly neighbourhood mechanic that is helping keep my old Toyota on the road
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September 2023 by Tina Ng
I've been taking my car here for a couple of years now and the service has always been honest and kind. The most recent issue with my car ( June) was the engine light was flashing on so I took the car in. A part (ignition coil) was needing replacement and the engine issue seemed averted. However, a week later, the engine light came back on, then off on its own. I'd called about this issue and whomever I chatted with said if I have any issues with the engine light, I could bring it in. Unfortunately, I was leaving in the next couple of days to visit family for a month and didn't have the time. The car would just be sitting in the garage, so I decided to wait on it when I returned. Fast forward to July and I"m home driving my car and the engine light came back on. I called and got an appointment within that week which was great. Being that my car is old and I'm not familiar at all with mechanics, I appreciate that this shop does an honest job and I'm not feeling ripped off. In a couple of hours they figured out something wasn't connected/tight in the engine and so far no issue ? plus, there was no charge for the check-up/tweeking which I SO appreciated:)Service: Auto engine diagnostic
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September 2023 by Ross Dunn
Always great service and excellent support. I always feel like I'm being treated with respect and that I'm paying a fair price.
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June 2023 by Rachel Torres
These guys are fantastic! Excellent work & service. Very fair prices. I recommend them to everyone
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June 2023 by Maw Tay
Really attentive staff and efficient.I was happy that they explained all the work that was done to my whip
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April 2023 by Xenia G
Trevor is great and took the time to explain the issue and even show us the problem visually.Alex is another story. I asked to have the issue explained to my partner, who is more auto-savvy than me but unfortubately could not attend. In return, Alex questioned why this was necessary as it was supposedly already explained. Could you please explain it again? Partner was expecting the call. In return, eye rolling from Alex.My phone credit card tap did not work on a $750 bill, so the next comment from Alex was that "most people carry around a physical credit card". Alright, I went home to get the credit card.On my return, Alex, with no prompting, continued to berate me with comments that my partner did not seem to care about the explanations when we called him, and that they explained it to us before anyway. I requested for Trevor to please come in as we were getting nowhere and the experience was becoming increasingly frustrating. With Trevor, we ended on a positive note.My feedback to Alex would be to be patient with customers who want to call family for assistance. It may not seem like a big deal to you, but it is to us.Also, in a such a customer service-forward role, I would suggest keeping eye rolling to a minimum.
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April 2023 by Rene Alfaro
Disappointed. I had an appointment to service the car on Thursday 20th. I called on Monday to see if they had a cancellation to service this car earlier in the week as this car needs to be driven to Ontario on Thursday.. left a message in the phone answering machine. They called back to tell me that they had a cancellation for Wednesday 19th. I said I would take this appointment. When I showed up at Esso today, they had no appointment.So disappointed
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April 2023 by Pat Cody
This is a great shop, that will always make time to explain things properly, It's so rerefreshing to have honest people that you can rely on!Thank you, Pat.
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March 2023 by Tasia Sunflower
Great prices and friendly staff. Also able to get us in on short notice! Amazing customer service!Service: Tires
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December 2022 by Meghan McPherson
I'm visiting from out of town and my newly installed serpentine belt was squealing like a mad banshee. After running through the Google listings of local mechanic shops I struck gold with this one. They fit me in for a quick tightening of the belt and I was on my way in no time. Sounding a lot less offesive on the road. Highly recommend!Service: Battery
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August 2022 by David Brown
I have been coming here for years and I absolutely trust these folks with my vehicle. If you are looking for an honest mechanic, give them a shot. It feels like a family business in that they always remember me and my vehicle. The first time I came in I was sitting in the waiting room and they greeted two other customers who walked in by their first name.
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June 2022 by Chainsaw
The staff here are friendly, knowledgeable, and eager to help. I recommend bringing your vehicle here if it needs servicing.