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February 2024 by Saltis Dog
I got a Vertuo machine a few years ago, and wanted to have an original machine as well. I went to the store and the team was amazing. First they walked me through the machines and asked me questions to make sure they would recommend the right one. On top of that they suggested me to taste a few coffees, and that was AMAZING! I had a free class about coffee!Ended up buying a machine and some sleeves, but nothing compared to what I learned about coffee.Congratulations Nespresso Mayfair for the great service!
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January 2024 by GamerGirlX Inc.
The service at this location is very rude and cold. They really need to hire people who are happy to have a job and like interacting with customers. We refuse to go back to this store now and will only be doing online purchases from here on out. The thin, old lady with long grey hair needs to just find herself a desk job where it is ok to be snobby to customers and treat them like they have zero money and shouldn’t be in the store. Such a horrible experience and not the first time with having this sales person act this way either.
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January 2024 by Carl Jensen
Had the opportunity recently to drop by the Nespresso shop at Mayfair Mall. I found the store to be immaculate in its layout and cleanliness and I received excellent service from both the front of house staff and the staff who promptly delivered my purchase to the till before I completed my transaction! I’ll be back!Parking: Lots of vacant spots just an elevator ride away from the store.Wheelchair accessibility: Excellent
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December 2023 by Kelzina
Custom services are not bad at all don’t know why there are so many 1 star reviews…
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December 2023 by Adam McGuinness
I had an exceptional experience at the Nespresso store, thanks to the outstanding service provided by the greatest sales associate. Their knowledge and enthusiasm made choosing the perfect coffee machine a delightful and informative process. I left the store feeling confident in my purchase and excited to enjoy my favorite blends at home.
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December 2023 by rielle
the service is awesome, the associate raeanna was very
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December 2023 by Chunlei Jia
everyone is very helpful here and I got my order immediately after I paid?
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December 2023 by Alyssa Jensen
Best coffee ever!! I was greeted very nicely by a staff member and they helped me choose the best coffee for me! Then it was very speedily delivered to me before I even finished paying, awesome service!
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December 2023 by Lianne
Worst customer services, very rude older shoulder length hair lady Dec 24th 3pm.
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December 2023 by Ann Transin
Wish there is another location in town. Service at this location is just absolutely horrible. Every sales associates seems to of woke up on the wrong side of bed.
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December 2023 by Felicia Lai
The woman in blonde must think she’s working for an high end Prada store serving dollar store customer service (actually I think dollar store might have better customer service) she was a cocky snob absolutely rude with a total attitude problem. She was not only rude to myself but with my dad that was with me wanting to ask a question, she responded in such a way that made him seem like an idiot or uneducated. I hope Nespresso reads their comments cause I’m definitely not the first to complain about this woman. That being said the rest of the staff that have helped me previously aren’t any better but this woman’s service specifically really makes me consider just ordering online from now on.
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December 2023 by Alcina Barbosa
Great boutique. Staff are friendly and very knowledgeable.
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December 2023 by Julen-Matias Gomez-Chatham
Had a great time during my visit to the boutique, so nice to finally have one in Vic! Staff are so friendly and helpful. I had a great experience. Can’t wait to be back!
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December 2023 by Paul Barbosa
Great place to get your all your Nespresso supplies! Staff are super friendly and very knowledgeable, they helped me choose the best coffee for me. Thank you for an amazing experience.
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December 2023 by Marcella Leigh
Went to buy ourselves a Nespresso maker and the sales lady answered one question and decided not to help us and go to the next person waiting in the same line we waited on for help. Worst customer service.