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February 2024 by Christine Pagan
purchasing a solid wood king size bed and new mattress was not an insignificant step, both in dollar terms, and making sure we made the right decisions - lots to consider. However, Karl stepped us through the options, with great advice and suggestions along the way. He kept us informed of timing as the bed was custom-made, and let us know in good time when it would be delivered.When the bed arrived (on time - right at the beginning of the delivery window), the two young men (Iain and Jayden) were a delight to work with. Very respectful of my wood floors and walls, explained what they were doing, and worked carefully to build and set up the bed in the right spot.Purchasing from Porter's has been a really great experience - great people, fabulous bed.
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February 2024 by Patricia Seymour
We bought a beautiful maple bed (Maplegrove headboard combined with Melvin 4 drawer storage) at Porter's and are delighted with it. Karl and his colleague were really helpful and helped us think creatively about how to combine a headboard with base for a more customized product. The delivery and set up team were amazing too. Thank you!
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January 2024 by Isabelle Hertz
I really love my custom wardrobe that Porter's made me. I think the team is wonderful and they were very helpful in supporting me to customize my wardrobe. They came to deliver and install and the process was seamless.My two reasons for not giving a full five stars:-The wardrobe took quite a bit longer than the initial timeline.-Bowing on the left side of the cabinet is present and because of what I spent to have this made I would hope for perfection.I would definitely shop with them again even with these two points but would have liked something done about the not perfect wardrobe this time.Thanks team!
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November 2023 by Hatem Ellakany
As soon as we walked into Porter’s we knew we found the right place. Not only are there several styles and wood stains to choose from, but we were pleased to learn that we can make adjustments on the pieces – adding drawers, for example. And to top it all off, it’s 100% BC made. We were warmly greeted by the staff and owner and throughout the process maintained excellent communication. We are very happy with our set, highly recommend it to others and will definitely purchase here again!
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October 2023 by Brittany Tuttle
My experience in purchasing a bed frame from Porter’s Wood Furniture was fantastic. Staff were friendly and accommodating - they were able to provide me with options that aligned with my preferred style and budget. The product delivery experience was also seamless - the delivery team arrived on-time, offered advice, and assembled the product within minutes. I highly recommend stopping by Porter’s if you are shopping for solid wood furniture!
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September 2023 by Bob Carey
Besides providing a beautiful product (wood bed frame) that we were able to customize, Porters gave follow up service that was incredible! We are very picky and they were very patient and accommodating. One of the best companies we've ever had the pleasure of working with. I would highly recommend Porter's Wood Furniture!
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September 2023 by Sandra Fisher
Cannot say enough about the quality of the furniture and excellent customer service. Our order came in early. Delivery went smoothly and no mess left behind after assembly. The sales staff was pleasant and helpful. Highly recommend checking them out.
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September 2023 by Nevin Thompson
Porter's is a great local company that sells high-quality furniture and offers very good customer service. Over the years we've bought a single bed for our youngest son from Porter's, a chest of drawers and mirror for our master bedroom, and a beautiful king-sized bed. It's true that Porter's is more expensive than Wayfair or Ikea, but the quality and customer service are worth it. For example, our son's bedframe had an issue that they were able to come out and fix, better than new, right away. Another plus: they take their shoes off in the house. Thanks, guys!
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June 2023 by Farren M
Been looking for that quality mid century style frame ? had it shipped over to the mainland. Super fast delivery and awesome service via email and phone with the staff.
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May 2023 by Jane Travers
We are super happy with our bed purchase for our son. We had a great experience from the moment we walked in the door to delivery. The quality and design is top notch.
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May 2023 by Sarah Begin
My first experience with Porter's was a great one. I bought a bed frame, night stands and chest dresser. Sales staff were friendly and helpful, providing me with wood samples I could take home to check the stain choices against my walls. After ordering, it was built quickly and ready for delivery at the early end of the promised window. The delivery guys were great; Mike was awesome and noticed I had a new foam mattress and was able to make a necessary change to my bedframe that I didn't realize I needed at the time of purchase (my fault). Quality seems great so far and I expect to have this bedroom set for life. Would recommend.
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May 2023 by Beverley Bowes
I’ve been a Porter’s customer since 2017 and have had nothing but great experiences there! The latest involved needing my storage base bed, purchased there last year, altered to fit my new mattress. Mike came up with a solution and he and Joel arrived yesterday to add length and width to the frame so I can now change my bedding easily. They were pleasant, professional and quick - as always. They stand behind everything they sell. Highly recommended.
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April 2023 by Nicola Eagen
Almost 3 years ago I bought a full bedroom set, and also a dining table with chairs and a bench. Delivery was fantastic, everything was put together and used that day. Fast forward to last month I noticed a slight problem with one of the table legs. The fine folk at Porter's came out and fixed it within a week of me notifying them. Fantastic customer service, and beautiful furniture!
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March 2023 by yisayi
We're very happy with the beautiful bedroom we bought at Porters Furniture, and now we can also say how satisfied we are with their after sale service. Very responsible, very helpful and very kind!Absolutely great service from these guys!
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February 2023 by Taylor Stuart
I worked for Porter's Furniture in Winter 2020 and was amazed at the quality the pieces. I have since moved to Interior BC and this Spring was in a position to buy my dream bedroom set. Mike at Porter's was able to ship the set from Victoria all the way to the Interior. Mike went above and beyond for us and we couldn't be happier with our Brandon bedroom set. I don't think I will ever buy from anywhere else again. Thanks Mike!
