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December 2024 by Read Jorgensen
Personable and fast. I never feel like Progressive is trying to up-sell me.
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December 2024 by John Montgomery
These guys are awesome. Been a customer for years. Wouldn't dream of going anywhere else
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December 2024 by Katharine Anderson
Happy to recommend this place! Easy booking, quick service, very friendly and easy to deal with
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December 2024 by Ruth Greig
I have been sadly remiss in the time it's taken to write this review. On the other hand, it's given the team at Progressive more opportunity to prove worthy of a five star (only five???) rating. My 2010 Tiguan is still ticking like a little bomb thanks to the care and expertise of the techs at this outfit. The office staff are great, particularly Shayla, who never hesitates to say "bring it in" when I send out an SOS.
From the day I booked my VW's first service in (I think) 2019, the team has risen above and beyond expectation in all the best ways, right down to showing supremely admirable tolerance for an owner who adores her vehicle and tends to hover anxiously in the wings while it's in the shop. Thank you thank you thank you to Jason and the entire Progressive crew ... VROOM!!
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December 2024 by Binx Palm
You can really tell the team at Progressive auto puts customer service at the forefront of their business. Everything was so care free and easy for me! Even though I didn’t go through with my car repair, their diagnosis was thorough and professional . I would 100% recommend going to progressive!
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December 2024 by Joseph Lake
Excellent service from drop off to pick up and amazing auto work! Thank you
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December 2024 by Matt Dell
Excellent independent auto repair shop. They did a wonderful inspection and major repair of my 2016 Toyota and the car has never felt better. They did a detailed inspection, then walked me through options on repair that fit my budget. Much cheaper than the dealership. It's important to support local these days, especially as so many dealers/shops are being acquired by large corporations.
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December 2024 by Derek Eide
In short, the cost was about 3 times what it should have been.
The car had a check engine light on it so I pulled the codes off it and looked up what the problem was. After telling Progessive, they took the car and spent three hours of labour diagnosing it only to find that I was right.
Then the part they used was a $532 air/fuel sensor that is currently listed for $176 at Rock auto. That's not a cheap knock off version - that's the exact denso brand part listed for 1/3 the price.
So ya, they tripled the labour and tripled the part price - hence the one star.
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December 2024 by Sharlene Briggs
excellent customer care, thoroughly explained work needed on the car and timeline to get it done
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December 2024 by Jamie Thompson
As good a garage as you’ll find anywhere. Great communication and pleasant to deal with. I’ll be coming here from now on. Thanks again!
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October 2024 by Jatin Thakur
Always my choice for getting my car serviced. Skilled and friendly staff.
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October 2024 by Alex Morgan
First rate service
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October 2024 by Heather Allen
Professional and friendly service. We are very pleased.
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October 2024 by Brayden Everton
These people are excellent at what they do! They provide detailed reporting, have good pricing, and offer excellent customer service. Shayla is a phenomenal representative. My wife and I will go nowhere else for our service needs.
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October 2024 by Chris Kuyp
Excellent, fast, efficient service as always. Always get a comprehensive report on what's going on with my vehicle that never comes with a pushy sale. I feel like I'm treated like family. Keep up the great work
