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January 2024 by Rick P
Wow, Chet did an awesome job fixing my cowboy boots.They looked bran new for 20 year old boots. He put on new heals and soles, fixed the skuffs, and polished them up. Love my bootsGreat guy ,great workman shipGood value.Highly recommend ChetThank you!!
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January 2024 by Janet Andersen
Did a great job fixing my boots for a fair price. Happy I get to keep wearing my favourite boots. Fortunate to have a cobbler in Westshore.
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December 2023 by marie joanne baillie
Good service and pleasant staff! Dry cleaning service pricey, but that's probably everywhere!
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November 2023 by Brendan Mcloughlin
Did an excellent re-sole on a pair of leather boat shoes (from 2018). Added a nice matching rubber sole to the remaining. These will hold up for many more days on the beach and walking around town.
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October 2023 by TF W.
Had shoes fixed and the fix did not hold - when I went back was told by the lady there that there would be a discount on the re-fix - when I went to pick up the shoes - the gent told me there would be no discountSO WAS OFFENDED AND WILL NOT BE GIVING THEM ANY MORE BUSINESS AS THEY ARE NOT HONEST
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October 2023 by James Munro
Confrontational customer service for no reason. Not looking for a fight, just some shoe laces…
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September 2023 by Kyla Oshanek
Busy shop, and quick, friendly service. Kindly added a couple of notches to my belt.
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May 2023 by Bad to the bone rottys
I had a gazebo awning that needed some altering and I talked to a few places and they couldn't accommodate but I was referred to Chet and to my surprise he was able to do it and at a very reasonable price .Thanks again Chet ?
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January 2023 by R B.
Awful. Not even deserving of one star. Inflexible. Unresponsive. Poor quality repairs. Expensive.
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January 2023 by Nhala Chester
Do not take your shoes here!!!Would post zero stars if possible, hack that calls himself a cobbler. Destroyed a brand new pair of shoes (still have tags on) with his poor workmanship, then when confronted was told this alteration is what I asked for. Wrong material, wrong process, this guy is an absolute hack. Would definitely not recommend to anyone
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January 2023 by Mathew Farrugia
If I could give less stars I would. This hack absolutely destroyed a brand new pair of shoes. Didn't do the alteration as asked then when asked about shoes was told this is what I asked for.
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December 2022 by Annie K
Very friendly, fast, and efficient service. Will definitely be back! Thank you!
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November 2022 by Roxanne Perez
Bad customer service. I came in to widen my boots - simple enjoy. I called in to check if my boots are ready to be picked up and the person who answered wouldn't listen to be that I was promised that it will be ready that day. They insisted that it will not be ready for at least 3 weeks. I came in days earlier and guess what, they were ready. Worst part is I don't see the change of width of my boots. I put it on and it's the same. I didn't want to go back because of the awful customer service they provide. I do not recommend this place. Too bad there aren't many shoe repair in Victoria.
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September 2022 by Kelsey Townend
Literally the MOST hack job I have ever seen in my life. Not only is the stitch work absolute garbage, it was supposed to be stitched evenly on both side the extend the width, they only worked on one shoe per pair?! One shoe had an extension and the other nothing, for BOTH pairs. Then they have to audacity to tell me that’s what I asked for! Who I’m their right mind would only want one shoe to fit?? I will NEVER go here again and strongly don’t recommend. Horrible customer service and no responsibility taken for this massive mistake, or lack of care for my $150 shoes. That’s $300 I’m out, so thanks for absolutely nothing.
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August 2022 by caper55
Reheeled a pair of Western boots for me and did an excellent job at a reasonable price and courteous and friendly customer service.I would highly recomend this buisness for repair work :-)