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October 2024 by Angela Berthier
They charge a ridiculous amount of bank fees for Me to use MY OWN MONEY
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September 2024 by Mathews Issac
Me and my friend went to open a student account and the teller was saying that they need an acceptance letter. In the web site it is clearly said that to open a student account, you need name, your school, enrollment term duration and date. We gave acceptance letter, But still they are refusing to give student account access.
I've been a loyal customer to this bank more than 6 years and I never get those kinds of treatment
So I'm going to leave this bank.
Dear scotabank regional manager, if you see this review. Take necessary actions and train your employees please
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September 2024 by Jeannie
Terrible service and rude Teller.
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June 2024 by Leo Pham
Bad customer service. Bad products.
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June 2024 by Cathie Ballantine
We had a Government cheque that we wished to cah with all proper I.D. required and they refused to cash it as we did not have an account with them. Highly illegal.
I was thinking about moving my mortgage to them but no longer. I am done with them!!!!
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March 2024 by Lian
Really helpful, very nice staff and let my daughter use their staff bathroom in the middle of our appointment
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February 2024 by Liam Sager
Really helpful, very nice staff and let my daughter use their staff bathroom in the middle of our appointment
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February 2024 by Alison Perry
The ATM ate $380 of mine almost 3 months ago and I have still not been refunded. This is ridiculous.
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January 2024 by mitch smith
Been waiting since September for increase in my line of credit. Emails go unanswered. Can’t ge ahold of anyone in the branch directly.
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November 2023 by Amy Lyn
None of the staff know what they are doing.
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October 2023 by Kourosh Ziaee
To the bank manager "Bonny"(Hatley Park Shopping Center)I wanted to recognize two of your more exceptional colleagues who I see quite frequently taking care of all my banking needs and that would be;"SASAN.Jabbarzadeh."( Customer Experience Associate)And"Vincent van Schalk".(Financial Advisor)As I'm sure you already know, they're your best assets,Always happy, smiling with a positive can-do attitude.I should tell you how much me and my wife appreciate their diligence and commitment to their job, always willing to go the extra mile, providing stellar service each and every time I visit the bank, they're truly is amazing! Thank you for have a such fantastic people on your team, me and my wife certainly do appreciate it.Kourosh
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October 2023 by J Bryant
The absolute worst service. Impossible to get a hold of the branch they will never answer . It's been a week and no call back . Get transfer to customer service who direct me to call the branch directly . No answer
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August 2023 by Richard Robson
Shelly is a pleasure to deal with, always friendly and always willing to help
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July 2023 by Johnathan MacDonald
Have had some good advisors from this branch but it is impossible to contact someone by phone.
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January 2023 by Aditya Goyal
Just 2 tellers are working at one time . Huge line ups and other bank members are busy in gossiping with other colleagues. Wastage of time. Wont recommend it to anybody
