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January 2023 by Neeraj Sharma
Not sure those car wash station are from shell or third party, they need a lot of maintenance, most of them leaks a lot. We go there to wash our car, but ends up getting partial bath.Floor of carwash gets water pools, which makes your shoe socks trousers everything wet.Please look into it.
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December 2022 by Gavin B.
Guy who works at this shell location will short your change and pocket it for himself. Not an honest worker.
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December 2022 by L.J. P.R.
Pay at the pump doesn't work, I tried 2 different pumps & prepaid $150 each only to have the pump refuse to give me fuel without a BCAA or Air Miles #, I tired typing it in since I lost my card but it wouldn't even accept a single number, I left frustrated without fuel. If petroleum companies want to rip us off they can at least make it easy.
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December 2022 by Liam Richardson
Pay at the pump doesn't work, I tried 2 different pumps & prepaid $150 each only to have the pump refuse to give me fuel without a BCAA or Air Miles #, I tired typing it in since I lost my card but it wouldn't even accept a single number, I left frustrated without fuel. If petroleum companies want to rip us off they can at least make it easy.
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December 2022 by Draco King
Extremely upset just rolled our vehicle down as we checked the website to see when they closed it's at 11:00 we came in at 10:50 all their lights were on all the pumps looked like they were on and a lady came out to tell us sorry we're closed I said but the website says you're open till 11:00 she said yeah but it takes us 20 minutes to close everything down. Very upsetting as we use our BCAA and our air miles and we go to the Shell all the time for this reason never had this problem anywhere but at the Shell by Tillicum Mall... Extremely upsetting very poor service when I had told the lady that the website says you're open till 11:00 she just shrugged her shoulders
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October 2022 by James Taylor
This is a very pleasant and welcoming store. The manager Jasmeen is knowledgeable and so nice. I come here everyday and I am greeted with smiles
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October 2022 by Lianne L
Very poor customer service, was told to wait outside for 10 minutes while “she” wash the floor to the car wash. Can you not serve customer first? Will never return to this location? 9:15pm, May 25th
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September 2022 by Marc Velarde (Marc)
The Attendant used the intercom service to ask me how long I would be because he closed in 2 minutes at 956 pm. Never have I had such horrible service. By my math that would mean 4 minutes till closing. Also, the hours of operation say 12:00am. Might want to address that.
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September 2022 by Lena Phanthavong
Service with a smile. The ladies are always pleasant and on this day Jasmeen was working. Thanks for making my day Jasmeen and keep up the good work
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July 2022 by Jashanbir Singh
The lady who works most of the time at this location i think her name starts with “J”, needs to get her attitude right being a customer service provider, no greetings, always rolling eyes if asked for extra service , eg change, receipt.Never felt the systematic racism before being a immigrant here. But now i did from another immigrant.
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July 2022 by Josue Zuria
The Cashier I met their has some of the best service ?
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June 2022 by Lianne Lai
Very poor customer service, was told to wait outside for 10 minutes while “she” wash the floor to the car wash. Can you not serve customer first? Will never return to this location? 9:15pm, May 25th
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June 2022 by andrew brodersen
Very disappointed in the service here. The staff member made a mistake when she was doing my lottery tickets, ended up over charging me and not providing the free tickets I won. When I approached her about the issue she got defensive and told me I didn't know what I was talking about. Told me my math was wrong. Told me she would have to talk to the manager about it but they weren't there. Last ichecked counting to 40 is a elementary level skill. I will not be back
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May 2022 by Brent Watson
Customer service is extremely poor. When asking to get change from my debit card for car wash, attendant always gives attitude. I’ve even been told to buy something to get the extra change … I would reply I’m buying the car wash!!! I’m just wanting to wash my car, not get eye rolled.
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May 2022 by Ernest Thorick
Adequate for just having used the vacuum, busy if you actually need to wash your car.
