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February 2024 by Cash Kuebler
Had a spurs kit only
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February 2024 by Tiffany Hewlin
Carlos helped me today while deciding on running shoes for an upcoming half marathon. He was incredibly kind and helpful. The young guys working on cash were also very kind. All around great experience and great customer service.
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December 2023 by Perla Chavez
They have many thoughts to choose from, my favorite are running shoes, and trail shoes. Carlos is very knowledgeable and super friendly. He will let you know if there is any discount that you can use! He speaks Spanish and can help you choose the best option and let you know if there are promotions or coupons what you can take advantage of.
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December 2023 by mark richardson
The 2 employees at the downtown store threatened me this morning
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November 2023 by Zhan BN Ye
Austin, the manager of this store, is a very professional, meticulous and enthusiastic person. He always provides our family with very professional and enthusiastic service. Because of his presence, this store is our go-to sporting goods store.
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October 2023 by Brian D
Great customer service from the person working at the cashier desk and manager who assisted. The item I was looking for wasn’t in stock, they ordered it, applied an online discount code that I provided and shipped for free. Within an hour I received an email that the item was picked, packed, and waiting for pick up from courier. Bike shop helpful the last time I was in store.
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September 2023 by Nick P
Tyler was super helpful with finding me the right pair of shoes and knowing what discounts applied and when the sales were happening! Thanks again :)
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August 2023 by Cody Wells
Staff is completely useless.Stood there with the entire front counter staff (8 girls) staring at me and nobody came to my aid, once I got the attention of somebody all she kept on doing is telling me about products and not once was my question actually listen to or let alone actually answered appropriately.IMO complete flipping joke and will never be spending another dime in this store, nor will my acquired sports teams either. Fcukin joke!!-4 stars.????
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August 2023 by Matthew Chandlers
The way your employee Marie Talbott treated me and my sister while in the store was absolutely very disrespectful and I saw her laugh at my disabled sister cause I guess the employee thought it was funny my sister was using a cane for support. I had to go ask another employee the name of the associate which I was told it was Marie Talbott. How awful to have an employee like her or to even have her work around the public!! I will NEVER come into your store again for this one incident for hiring such horrible and awful employees! She never needs to work around the public!
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June 2023 by Anudeep Sasikumar
Very Rude and UnprofessionalOne particular staff was very rude and unprofessional at their Mayfair Mall location. It's the first time I am feeling like being made fun off for asking about a product. Indirect insult with sarcasm is not good in customer service. He didn't have good product knowledge so he was just talking nonsense and pointing to videos being played on screens. He was also randomly stopping customers from queue and not letting them pass to checkout counters where two good agents were waiting.I did purchase the shoes I wanted as there were other good staffs who were very good with their product knowledge. It's unbelievable how they are not able to identify one bad apple which is spoiling their reputation. I hope they give him some basic customer service lessons again.Very bad experience. Just feel bad for his co-workers.
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June 2023 by Curtis Mann
Another horrible service experience. After hunting down a sales person and asking for a shoe in a size, the guy scans it, says “yep” and stares at me…..Can you go get it?You think he stayed to assist lacing it up and asking how it fit?NOPE
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April 2023 by a miller
My advice is go anywhere else, they followed me around like I was going to steal even though I got several bags of bought goods it was supper annoying and I will never shop at sport check again
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March 2023 by Silas Jones
They followed me like I was gonna steal ?Ironic someone stole and I was the only customer that was willing to say something to the thief ??I'll go to footlocker from now on !!
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February 2023 by Cecilia Liu
Austin is the best, I always get helps buying ski equipment! And they do have free installation too!
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February 2023 by Pam B
Service tech guy was super helpful and knowledgeable. I've always had good experiences with the service tech staff here. ??
