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March 2024 by Dr Mike Newberry
Google maps says it's open till 9, but it is closed as of 7:30.
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February 2024 by Nicole Pennant
Wow. I was mocked and belittled by two male managers at the sport chek, hillside mall location today, who were rude and arrogant regarding attempting to help the customer. When they asked a question to me I said yah... confused why he asked me the question and the guy had the nerve to mimmick and mock me as he sarcastically repeated what I said but in a much worse tone (yaaaahhh!!??!??!?) . How are these people aloud to be so disrespectful to customers and get paid to do it? Head office @sport chek needs to know who is representing them. A truly disappointing experience with absolute disrespect coming from the 2 males who are supposedly in a management position.
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February 2024 by Nicole Theise
Wow the level of service is beyond low when you call the hillside store directly for support. There job isn't that hard especially when you are willing to help them find a solution. These guys should be fired because they aren't giving customer service they're giving customer disrespect. ?
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January 2024 by Fred Hibbs
The Hillside Mall Sport Chek store is terrible - dirty, disorganized and not well stocked. Staff are not customer-focussed. I tried to buy a $15 item. It did not have a tag, so I showed them an identical item from the same rack (different colour) for reference. They would not complete the sale. Three staff members got involved, including a manager, and I was eventually told that I would have to wait indefinitely while they “go find the tag”. Sorry, but I have better things to do with my time. I will not be back.
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December 2023 by mark richardson
The 2 employees threatened me this morning at the bay store
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October 2023 by Perla Chavez
Really nice place to go, if your look for jakets, padle or kayaking, sport stuff, and camping stuff, super nice personal really helpful and kind, lots of variety, also if your just looking around you should go and take a peek.
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October 2023 by Jo Si
Listened to other reviews about the manager Keith. He belittled customers and talks down to his employees. He argued with me in front of other customers about an online promotion. I don’t know why sport chek tolerates this bullying behaviour and have not let him go. Almost every bad review is regarding the manager dating back several years. Keith must be let go for me to shop there anymore. I have contacted sport chek and talked to them about his behaviour.
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August 2023 by Matthew Chandlers
The way your employee Marie Talbott treated me and my sister while in the store was absolutely very disrespectful and I saw her laugh at my disabled sister cause I guess the employee thought it was funny my sister was using a cane for support. I had to go ask another employee the name of the associate which I was told it was Marie Talbott. How awful to have an employee like her or to even have her work around the public!! I will NEVER come into your store again for this one incident for hiring such horrible and awful employees! She never needs to work around the public!
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July 2023 by Alex Burrow
Worst customer service. Manager at this store doesn’t know how to talk to customers. I would never go back to this store again. He’s full of attitude. I will send email to main sport check head office
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June 2023 by Mary Kerr
Do not shop here if you need advice or help. I went to the Sports Chek store at Hillside yesterday to buy a pair of Birkinstock sandles. I knew the name, brand and size I needed. However, I did not receive good sales care or assistance. I had to wander around the entire second floor and finally found two salespersons who totally ignored me as I stood there shoe in hand as they were totally involved in chatting. I waited patiently for them to finish as they were the only two salespeople on the floor. I was ignored. Finally I interrupted and inquired if anyone could assist me. I was brought some shoes boxes however one had only one shoe in it. She had not bothered to check. I had to search for the salesgirl all over the floor to please bring me the matching other shoe. I was then left totally to my own devices...even though I would have liked some advice and possibly another size. I had to find her again (it is a large second floor) to see where I could pay. She was not impolite but just totally uninterested and bored. I kept hoping the lack of exchange would improve. I have been in sales and know there is a basic level of civility and conversation required ..even if busy....(and she was not)..A live customer takes precedence to chatting and folding. Do your sales people not receive training in basic helpful customer service? I was not a demanding or offensive customer....and this was an over $260 order. I was nearly totally ignored. I will not shop there again and will advise my friends to not shop there as well.
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January 2023 by Carlos Espinoza
I’ve been shopping daily due to the amazing sales and staff to provide me with all the help I can get for a clothing and shoes so far. Their upstairs section is also very good for your outdoors wear. Management and the staff have been very helpful and kind to me and I’ve seen the same respect to other customers when I do my shopping at this location. Thank you all for you hard work and good customer service. I’ll be back as per usual when they have good savings.
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January 2023 by Fazia Naderi
Terrible customer service, not all workers though, for example; one guy who is 20 or above, he tried to help me with a situation which was nice however the others.
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January 2023 by Jose Carlos Espinoza
Been going there often now that I have a little bit of money to get some great deals. So far the staff and management has been very helpful and some times not so much. But I do recommend going in to see what they have to offer because you will definitely will find some hidden gems. Great deals again and beautiful spread sections to find what you are looking for. I will be looking for saving with the triangle card collects points so that’s always a small bonus. Happy shopping people.
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December 2022 by chona de guzman
Great experience from Joel. He assisted me from finding the size i need up to the cashier. Good job!!!
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December 2022 by Rhodel Agapito
Joel is a very helpful. his able to dig what we want. appreciate your assistance.