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January 2024 by Narmin alaswad
Very bad customer service don’t spend your money there. The manager was rude and not respectful.I will never shop there again.
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January 2024 by Xeniya V
I remember when Le Chateau was a fun and modern store. It honestly has gone downhill. This location feels so cheap and outlet-like. All doors except one are shut with NO clear signage. I went door to door to door trying to enter and while I was in the store for 10 mins I have seen multiple people doing the same, just trying every door to enter. That’s dumb.Then 50% off is plastered EVERYWHERE. Literally everywhere. But surprise! Almost nothing is 50% off. When I picked something I was told ‘select styles only’ - so I left, felt like they wasted my time. No one else does sales this way, usually it is clearly marked as ‘UP TO 50%’ not the way they do it, where it isnt possible to read the fine print up above your head. Just bad management. I am actually annoyed enough to file a complaint to consumer Canada.
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December 2023 by Jessica Jane RECKLESSJESSICA On IG
I went into the store be sure the mannequin looked good so I wanted to try on two different sizes of the one dress and so she told me to go stand by the front counter and then that girl ignored me too so then the first worker put me in a change room in an opposite corner of the store and I guess she didn’t put up a sign or anything but then her coworker busted in opening the door I had locked after I was already changed thankfully, however she still could’ve at least knocked!!! Weirdoneither of the dresses ended up fitting because the cuffs were too tight for my wrists to fit through but it was still an awful experience and then the girl“Helping me” offered me stuff fromThe clearance section and basically wouldnt let me shop alone.ugh I’m literally here for a nice dress not something plain and old or to have my bare naked booty spied on for FREE, okay?? Nobody even apologized
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February 2023 by 5
One of the worst experience in this location the Bay center today on Boxing day Dec-26-2022.Lady in Suzy Sheir charged me $15 extra on tagged price. I showed them discount label and it was snowing $65 and she charged me $80 and something.I ask for my money return.She can't refund money on my card even it was not my fault and she gave me another gift card.I don't shop here often. I will never recommend this place to anyone.
