Swarovski
Jewelry StoresHours:
3147 Douglas St Unit #218, Victoria BC V8Z 6E3 Hours
About Swarovski
Swarovski is a welcoming and friendly store with helpful staff who go above and beyond to assist customers. Customers appreciate the attentive service, from quick online order processing to personalized attention in-store. One staff member was especially praised for her kindness, even going out of her way to find rare earrings and providing extra notes when items were lost. The store offers small gestures of generosity, such as giving a necklace extender for free. Customers enjoy shopping in person more than online, citing the helpful staff and the enjoyable experience. While the store is generally praised for its polite and helpful staff, some mention that management could improve in handling certain situations privately. Many customers feel loyal to the store and suggest offering discounts for repeat visits to encourage continued patronage. Overall, Swarovski provides a positive shopping experience with friendly service and thoughtful staff.
Most Recent Reviews
February 2025
The staff are really friendly and helpful. I placed an order online and they made sure I got it quickly and processed it in less than an hour.
September 2024
5 shiny swarovski crystal stars for this location- I went in for a necklace extender and it was on the house!
Thank you so much!!
December 2023
Got a pair of earrings for myself. The staff was very friendly and helpful with my purchasing decision. I was so close to buy online but buying in-person will always be better
More Comments(27)
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- Victoria, British Columbia