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February 2024 by Gregg Buckley
It's so easy to complain, but today I wish to compliment someone for being excellent in their position. I had experienced some minor issues with some product that I received from the Douglas St., and Langford Brick stores, so I approached a Mr. Don Skriver, the Operations Manager at the Douglas St. location.After briefly explaining my concerns, Mr. Skriver competently and professionally dealt with not only the issue of the product that I had purchased from his store, but he also addressed my concerns in respect to the Langford store as well.It was a pleasure doing business, and being helped by Don, and I couldn't be happier. G. Buckley.
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February 2024 by Mithro Fussac
I went in looking for a new TV and stand, Ed Sinclair was awesome and helped me pick the perfect new tv and stand as well as get the delivery date all worked out perfectly! Definitely recommend this location!
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February 2024 by Nicole Dickie
Very pleased. customer service went above and beyond.
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February 2024 by Tim Huesken
I wanted to let the rest of the Brick Team know that I had an exceptional experience with Valentina Atanackovic and her manager, Don, at The Brick on Douglas. I had a warranty issue with a fridge I purchased two years ago. Their prompt and outstanding service has left a lasting impression, showcasing a commitment to customer service like I have never seen before. Valentina's dedication to making sure I’m looked after every time I shop there and Don's leadership and intuition for fast turn around reflect a team that goes above and beyond to ensure a positive customer experience. I highly recommend their expertise and commend their efforts in providing top-notch service at The Brick.
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January 2024 by Abhishek Mehta
I would like to extend a special thanks to Sidi for assisting me with my home furniture. Good range of products and warm hospitality by the staff members and managers.
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January 2024 by Milly Wu
Good team, very helpful and approachable
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January 2024 by James Rios
Excellent customers service and good price,
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January 2024 by Chris Allen
Same friendly faces and always happy to meet your everyday comforts. Gotta catch the sales go into store every now and then, you'll be surprised
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January 2024 by Sizzling Tandoor
The team at The Brick is always extremely helpful in assisting us with purchases for our business and home. They always make sure we get reliable products & the best deal. Valentina and the management are always quick to get you everything you need, so you're not stuck shopping for hours. This location also makes it a point to support local businesses and orders a catered staff meal from us a few times a year - thanks guys!!
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January 2024 by Janette Bonin
The sales associate was very helpful and patient assisting me.
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January 2024 by asmaa hi-3
Gooooooood
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January 2024 by Laura Scherer
Grahame was very helpful helping us pick out our furniture. Thank you!
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January 2024 by Jacob Lower
Good customer service. Definitely call when ordering rather than use the website, they give you better deals that way.
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January 2024 by BB Burns
I bought a couch there yesterday.This company is straight up.Best of all, the saleswoman, Valentina was super knowledgeable, and not pushy. Just a nice person, that you were always happy to be dealing with.
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January 2024 by Michelle St Arnault
I had a great experience with the staff at The Brick. There was a problem with a chair I had purchased. A service repairman was sent out two days later to assess the issue and fix the problem. Thank you for your very helpful service. Michelle S.
