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January 2024 by Shashank Shekhar
This place is a shell of its former self, I used to shop here regularly but no more. Average collection and staff that hesitates to make eye contact or even greet!! Well, time to buy someplace from now on :)
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January 2024 by Galen Hoelke
I had pretty much the exact same experience as ff6631 gmail below. I ended up buying a suit but will not be returning in the future due to the poor customer service.
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January 2024 by ff6631 gmail
Came on a mission Sunday for a dress coat, met with no greeting, no service, nothing. All 3 behind the counter. Female working wouldn't even smile or make eye contact. Ya lost money there and my busines guys. No wonder there's no one in the store.... note for the District Manager, they close their doors early, very off putting and it sets a tone for the customers that they are not welcome.... spent 500 at the bay instead
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November 2023 by Liz Manifold
I had a wonderful time interacting with Harsh, the manager at Hillside Tip Top while I waited for my friend to finish shopping. He is a kind, charming person who works hard to give his customers a good experience. He is also desperately looking for employees! Please go apply if you need a job!
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August 2023 by Emily Friesen
Staff were incredibly helpful and attentive, they worked with me to exchange a piece that didn’t fit for something that suited (see what I did there) my needs perfectly!
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May 2023 by Danielle OBrien
Horrendous experience for my fiancé and I. We went in looking for the wedding package, and we thought we were an inconvenience to the staff. My 3 groomsmen who are my stepchildren were mildly insulted (staff told my 26 year old to get a size up since he will probably keep growing…told my oldest to take his shirt off in the store when he didn’t have anything underneath and exclaimed “it’s okay he’s a guy, he can do it” and called my youngest a tall skinny boy). My fiancé also told staff he didn’t need a suit, and wasn’t necessary to measure him and they started putting the tape measure around him and said “oh you’re big!”. We were ready to walk out several times (but really loved the suits) we had issues with our billing, staff couldn’t keep suits organized, staff was rolling their eyes, stomping feet and arguing amongst each other. We had to correct a lot of billing errors that were made. After 2 hours of being in the store we finally left with our suits. If you want a good experience picking out suits for a wedding party, do not go here!
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May 2023 by Ashley H
One incredibly unhelpful staff member. I went with the groom and 2 groomsmen looking to buy suits and felt like we were a burden. Heavy sighs, questions ignored, and just incredibly dismissive of our choices. Very pushy and disappointed that she made this experience so horrible. Needless to say we did not buy anything.
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February 2023 by Cindy Bateman
Warning The sales lady is the worst I have ever dealt with. After waiting hours to try the suit on when we went to pay for it. She told another customer to try ours on for size. I can't believe it. He was a Big sweaty guy with greesy hair. BAD BAD USELESS SERVICE. waisted our time. Is finding staff so hard these days they will hire absolutely anyone.Negative 10 if possible
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January 2023 by Noah Nadrozny
I came in unsure of what I was looking for but Ying and Koshure were their for assistance, they were both beyond helpful. A very pleasant experience overall, will be back again soon!
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January 2023 by Taherra Dodd
The manager was very helpful in getting our groomsmen their suits, even a last minute one for a latecomer. The wedding package is a perfect all-inclusive pricing
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December 2022 by 石岡穣
Two low quality male staffs working at 4pm on Dec 8th, 2022.My wife visited to find a sweater as a gift. Since there was n o model doll with the sweater as well as mirror, she asked an employee to keep and show the whole part of the sweater. And he suggested that he tried to put on and my wife agreed. But then he said ''I should charge for that.'' That was not funny at all to her and she felt uncomfortable.The price tag was not taken off by the employees although it was for a gift. Such a poor customer service.
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November 2022 by Jim Scales
Used the find your fit on their website and was not disappointed. My suit arrived today and i look DAM GOOD!!fit was dead on.My suggestion is dont lie and give correct info and u wont be disappointed. My goto for suits. Great quality great price
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October 2022 by Jackson murray
Great service. Great help for picking out apparel for formal!
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October 2022 by Jordon Yim
Had a family wedding Saturday and nothing wear. Strolled in on a Friday night, got fitted for a suit off the rack, got a great deal and even better service. Found out Saturday morning my Airbnb didn’t have an iron, went back to the store and they steamed it for me. Highly recommend.
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July 2022 by William
I have shopped at Tip Top Tailors for 10+ years. They have always been knowledgeable and treated me with respect, even when I was a teen shopping for a prom suit. Recently, I purchased the wrong trousers absentmindedly, only to realize when I was up Island that they were far too small. Even though I could not return the trousers for more than 1 month and had lost the receipt, the staff helped me to exchange them for a pair that actually fit. Their kindness and professionalism is why I will keep returning in the future.
