-
August 2023 by Ed Scott
Whenever we are in Victoria we always go to Treck Wear to check out the new arrivals. Vincent is always pleasant and helpful. Had a problem with a previous purchase from a year ago and he replaced it free of charge. Rarely find that customer service anymore, which is why we keep going back.
-
April 2023 by Jerome Lengkeek
Perhaps the best customer service I’ve experienced in any retail experience over the past few years. Victor is a true gentleman who knows his products well and who guided me to find the right jacket for my needs. Great quality products as well, but the five star review is given here for Victor’s knowledge, friendliness, helpfulness without being pushy, and good follow up. If you’re in Victoria and need outerwear go see Victor at Trekwear and you will have no regrets.
-
January 2023 by Noel G
Very helpful staff and high quality products. Victor helped me right away and made sure I was getting the right jacket for what I was using it for. They have very heavy and warm jackets down to ultralight shells. Fleeces, puffy jackets, touques and hats. Thanks!
-
September 2022 by Charles Cooper
Excellent location, selection, product quality & customer service. A go-to destination when in Victoria!
-
July 2022 by Nico Croteau-Perreault
Really sold me on a poor quality rain jacket that leaks like a colander telling me it was "the best". They gave me a pretty good price but at least tell me what I'm buying. I would have been willing to pay more for one that actually works.