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February 2024 by Tony Elsdon
Victoria Transmission were very prompt on getting my truck in even though they were very busy. Very happy with there service.
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February 2024 by Leslie Knight
These guys have gone above and beyond to keep my ‘99 Eurovan on the road and running great! They’re also well connected for any other auto work that needs doing. Peter’s on speed dial for answers to all my questions. So happy to have found them!
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December 2023 by Shannon Schaafsma
Victoria Transmission & Auto Care staff truly care about your mechanical needs, and more. Our family has had multiple cars serviced at their facility, and we have always been pleased with their service, help and education! They greet you with a friendly smile, and take time to answer questions when in their busy shop, or chatting over the phone.
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December 2023 by Steven Zylstra
From start to finish they were hands down the best outfit to deal with. Peter was very pleasant and his communication was excellent. I had a odd ball clutch assembly and it was no issue for then. Additionally something went wrong after the repair (no real fault of theirs) and he dealt with it promptly. Hands down a great experience. That being said I hope I never have to seem them again! But If I do have a transmission issue it's a no Brainer. Don't try and cheap out and go else where. They are cost effective and more importantly stand behind their work. (Not a tail light warranty place )
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December 2023 by Brydon Sudds
I had heard good things about Victoria Transmission & Auto Care and was not disappointed. Friendly customer service on the phone and in the shop, clear communication and explanation of the work to be done, issue resolved in a timely manner, reasonable rates, and even a check-in the following day to make sure everything was still working smoothly. Thanks so much for the great work and wonderful service!
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November 2023 by Victoria Roth
I went to Victoria Transmission & Auto Care for a second opinion as another shop said I needed an expensive repair. Victoria Transmission came highly recommended and they did not disappoint. Booking the appointment was smooth, service was excellent, and they confirmed that the costly service was not needed while also picking up and fixing two minor issues that the other shop missed. I am impressed that they did not push me to get a repair that wasn't needed. I will definitely be back for future service.
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November 2023 by Heather Pardon
Very impressed with the care and customer service. I'm new to Victoria and have taken my car here twice and will happily continue to have them service my vehicle. They have addressed issues that my former mechanic overlooked and went above and beyond in the most recent service. There's a great vibe amongst the staff and I think that speaks volumes about their values and their business. Am happy to have found a great place to take care of my car!
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November 2023 by Michelle Hollister
Peter and crew handled the challenges of my Mitsubishi Delica unlike anyone in the region would be capable of. They were thorough, meticulous and friendly. My van is tip top and safe on the road now, thank you!
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November 2023 by Devin Fennerty
Went in for a check engine light and now it’s probably the only place I’ll recommend to friends and family. Super fair pricing, quick diagnosis, and helpful service. Everyone there was very nice and knowledgeable including Peter who clearly explained cost and what was wrong with the vehicle. I appreciate the quick turnaround and excellent service, if I have more problems with my car I will be returning.
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October 2023 by Audra Wright
Victoria Transmission was recommended to us by our old Auto repair shop in Parksville. We were very happy with the service that we got. From phoning to make an appointment to the service on our vehicle and then the written report was excellent. Peter is a very nice person, very helpful and seemed very sincere. We have quite an old vehicle and worry when we take it for a service that it’s going to cost lots of money and I know there will come a time when we may need to spend more than the car is worth. Until that time we will continue to take the car for its service regularly and keep our fingers crossed but we can trust them to do a good job. Thank you Peter and all your staff.Service: Oil change
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October 2023 by Nathan
I am so glad I took my truck to Victoria Transmission. They were extremely knowledgeable, upfront, polite and professional. They gave me a price and stock to it and kept me in the loop at every step. They found a couple other small things while working and were able to rectify them at very little additional cost. They treated me with respect and never tried to talk down to me. I am over the moon with all the work they did at an extremely reasonable price. I couldn't recommend Victoria Transmission High enough.
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October 2023 by Ryan B
Honestly I cannot say enough good things about Peter and his staff. I’ve been trying to figure out an ongoing issue with a 2016 Honda Odyssey for more than a year. Been to multiple other places, spent in the thousands and it appears that Peter and his staff finally tracked down the issue and fixed it. Peter was great at explaining what was going on , what they were trying and giving me real peace of mind about the whole process to figure out our transmission issue. All the others kept focusing on the wrong thing. For sure my best experience ever at an auto shop. I’d gladly use Victoria Transmission anytime.Service: Transmission
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September 2023 by Jason Caron
Great customer service! Gary was thorough explaining what was completed and what other recommended repairs needed to be done (and their priorities). Prices were comparable and even cheaper than other garages I had been to. I would recommend Vic Transmission to others anytime.Services: Air & cabin filter replacement
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September 2023 by David McKenzie
I just phoned Victoria Transmission to thank them for fixing my Sonoma Highrider's transmission problems.Turns out it was a defective solenoid they'd installed causing the problem.They were working on my truck for 2 months, but they figured it out.All it cost me was fuel to get there and back.If you have transmission problems, take it to them and tell them Dave sent you.I couldn't recommend anyone higher than this shop.
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September 2023 by Aaron DeCiantis
I had an absolutely fantastic experience with this Victoria Transmission Auto care! ⭐⭐⭐⭐⭐From start to finish, everything was top-notch. The communication was excellent - they explained the issues with my Thunderbird plumbing Van in a way that I could understand, and there were no surprises when it came to pricing. They were transparent and fair every step of the way.Not only did they diagnose and fix the problem promptly, but they also went above and beyond by doing a thorough inspection and spotting potential issues before they became major headaches. That's a level of care and attention to detail that's hard to find.The service was not only professional but also friendly and accommodating. They really made me feel valued as a customer, and I left the shop confident that my car was in the best hands.I'll definitely be returning for any future vehicle needs, and I can wholeheartedly recommend this mechanic to anyone looking for reliable, trustworthy, and skilled automotive service.Service: Auto engine diagnostic
