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January 2024 by BMMY G
I get all of my medications from here, and I have for years, everyone is pretty friendly and helpful and the fees are a lot lower than most places which allows me to save money. I would honestly rate this place 4 or 5 stars, but they practically NEVER answer their phones, and don't even have the common courtesy to put me on hold (it just. keeps. ringing. sometimes for over 5-10 minutes, which I didn't even think was possible). It's a huge inconvenience, and really sours my overall opinion of the pharmacy.
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November 2023 by Harjas Singh Popli
No wonder you have low stars, Mr Keyur Dalal. The business you are in, you need to be polite and empathetic. May be apologetic if there is an issue/ delay from your side. Your team may still be good.
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November 2023 by Frankie H
Wonderful experience at this pharamcy. I'm not a regular customer but they helped me out when I needed and prescription filled really quickly. They were very accommodating and kind.
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November 2023 by Janelle Niebergall
Been with uptown over a year and a half,worst pharmacy ever, customer service is non existent.There will be 6 ppl in pharmacy (workers),you will stand there 10 mins before acknowledge, constant screw up of meds,( been on the same for years ) same Doctor for 15 yrs.the worst NEVER ANSWER PHONE, I called for 6 Hours one Day,still didnt answer,you complain they just smile,they don't try to improve the customer's experience or the way the pharmacy handles these situations.Just wanted to add I have now left this pharmacy,and will not recommend it to nobody
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October 2023 by Expert-t
They never answer their phone.
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October 2023 by Jay TC
I went to pick up the prescription and they said they never received it. I showed them the screenshot from my app showing they received it to which they replied oh and suddenly found the prescription. They said they didn’t have any of that medication on hand and would have to have the order filled remotely. I suggested that they could have told me that when they went to fill it rather than pretending they never received it. Staff said he’s just part time and does t k ow what happened. Incompetence
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September 2023 by Abishek Mathpal
I had my 4 wisdom tooth removed and i was sedated. I went with my father to the walmart pharmacy to get my meds. We waited for some time to get the medicines after getting the sms from pharmacy that the mes have arrivedThe asian lady I don't remember her name she is little taller and wears golden frame glasses and little bit healthy.She was rude to me and my father. We told her we got the sms that's why we are here to compete the meds.I work at walmart and she treated me this way.I won't be surprised to see how she would treat the customers.I didn't except this rude behavior, she should know what a Canadian culture is and work on her customer service skills and try not to treat people rudely who are already suffered or in pain and go to LMS courses about customer service.
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June 2023 by Mike Humme
Dispensing fees are the cheapest in townNice peopleKnowledgeableOne stop shop for dinner and clothes as well
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June 2023 by jayana modi
Great staff, very knowledgeable
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June 2023 by Jason Wong
Rude and unprofessional.Will not be going back there.
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June 2023 by ATANU KUNDU ANTU
Great service!!!
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May 2023 by zaoui halima
The worst service ever ! They never pick up the phone.
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February 2023 by Lyam L
Very disorganized and incompetent pharmacy. Do not trust your health or your medication to this pharmacy.
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February 2023 by Rilie Stewart
My boyfriend got his covid vaccines here and the pharmacist didn’t even go over the procedures or possible side effects before trying to inject the vaccine. Very unprofessional.
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February 2023 by Gareth Kelly
Never go here. They have no idea what they are doing. No idea how their own system or the medical system works. Pharmacist was zero help and didn't have any idea what he was talking about.