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9:30AM - 4:30PM
3718 Elliott Rd, West Kelowna
Credit Unions
“We had trouble consolidating 2 accounts after being told on the help-line that it couldn't be done, then given instructions in person from another branch on how to do it online at home. (The accounts had been consolidated before then suddenly the option disappeared!)We went to the Orchard Park branch where the teller, Maddie helped us. After about an hour of her working away at it and getting input from another couple of people the job was finally accomplished, just like it was before! Thank you Maddie!!”
“Highly recommend this branch! We have been having troubles logging into online banking and Joe has been so supportive patient, and going above and beyond for us. He is friendly, informative, and has been reaching out to multiple departments for us to ensure our needs are met efficiently and accurately. We have many accounts with them over the years, and keep coming back!”
“I have been dealing with Valley First since the late 90's. Every kind of lending product, investments, day to day banking. Every person I have dealt with has been professional courteous kind and caring. When I had a concern it was brought to the team and a positive outcome resulted in a substantial credit. I appreciate how they still cater to the individual.”
9:30AM - 5PM
507 Bernard Ave, Kelowna
Credit Unions
“WOW, exceptional customer service with a kind and compassionate team. THIS is why you choose a credit union. You are a person, not a number! Looking forward to moving my business your way.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“A sincere thanks to Tracy @ Westbank Insurance division. The compassion, professionalism is highly appreciated when she assisted me with my father's home insurance.Cannot thank enough!”