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January 2024 by Stef Chies
Don't even deserve 1 star but I can't leave them 0. Car returned with about 1/8 below where we got it and they charged us $72 for 1/8 tank on a car! And they lied and said it was empty and they "barely made it to the gas station". I've had great experiences at other locations but this one was the worst.
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January 2024 by Nico Toscani
I will never go to this place again . When I received the vehicle it had a half tank I returned it with a little over a quarter . They charged me 70 dollars for a quarter tank in a vehicle that costs 20 . Never again . You suck enterprise . I will be recommending their competition
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September 2023 by Rogers family
Great service, fast and reliable. Had a car repaired at prestige and they brought car in very fast, didn’t spend much time in the office and they picked it up from the shop as well. Very kind and caring. If you need enterprise don’t assume all franchises are equal I had terrible experience with booking of another one so I’m glad we have a choice. It’s worth a drive from Kelowna to have their cars.
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September 2023 by Katherin Kim
Nicole was super helpful, I needed a rental due to being rear ended and she and the other team members were kind and accommodating.
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May 2023 by S West
My go to place for car rentals. The staff is always pleasant. Car is always ready and they always give me great service. I love this place.
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January 2023 by Fernando Jacinto
Derek and Nicole were awesome to deal with thank you very much for the experience. Nothing but good to say and well rounded people knowledgeable and easy to work with
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November 2022 by Elizabeth Heale
Great staff...reasonable prices
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September 2022 by Greg Lynn
Nicole at the desk was friendly fast and efficient. Car was clean and ready to roll. Checkout was a breeze. Great service.
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September 2022 by Jaime Montana
Enterprise is always a good "enterprise"
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July 2022 by Thomas Hanson
I would like to thank Jacob and Landon for the exceptional service I received with Enterprise West Kelowna following my car accident in early June 2022. Their communication between myself, enterprise and ICBC was top shelf as was their professionalism. Once again for making an unfortunate incident much easier to deal with.
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June 2022 by Barry McConnell
Always good, great staff.
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June 2022 by Shannon Brenner
I am so impressed with the incredible quality and experience I received today from west kelowna enterprise... they were very professional and even went above and beyond by dropping me close by to get my cat after returning theirs..I will definitely rent from enterprise again and.highly recommend this business, fast, affordable, friendly and they went the extra mile when they didn't need too! So happy!
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June 2022 by James Boettcher
Decklan and Jacob were super helpful in pick up and drop off - highly recommend!
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May 2022 by Christine O
If I could give 0 stars I would. We booked an SUV one month ago & enterprise notified us that they did not have enough vehicles a day before pickup. When we arrived to pick up the SUV they gave us a compact sedan for five people and five suitcases. Completely unacceptable.
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April 2022 by Rita Austen
Mohit (Mo) from the West Kelowna Enterprise Rent-A-Car branch provided me with the greatest service I have experienced across all the provinces and territories of Canada. A resident of Glasgow, I came to this branch to rent a car for my honeymoon in West Kelowna with my wife Zoella; the positive attitude, pleasant demeanour and ease of interaction with Mo made me feel as though we had been lifelong friends. Superb! Bravo.
